Mental Health Intake Specialist

Pay rate will be $18.00 per hour, including insurance and time off benefits Full time position working 40 hours per week Work schedule will be Monday through Friday, 8:00 am to 5:00 pm Easterseals Florida is looking for a compassionate and organized Mental Health Service Intake Specialist to be the welcoming first point of contact for individuals and families seeking mental health services. In this role, you'll guide families through the intake process, help remove barriers to care, and provide essential administrative support that keeps services running smoothly. If you enjoy helping people, thrive in a fast-paced environment, and value teamwork and purpose-driven work, we'd love to meet you. What we offerLive and on demand Professional Development opportunitiesMedical, Dental, and Vision PlansPaid Holidays, Vacation, Sick, and Personal TimeEmployee Assistance ProgramSeveral Supplemental Insurance Policies403B Savings PlanEasterseals Cares Wellness ProgramWork Life BalanceThe Opportunity to Make a Difference in the Community and the Organization What You'll DoWarmly greet and support families by phone and email as they begin servicesGuide clients through intake paperwork, scheduling, and account setupCoordinate appointments and help ensure timely access to servicesObtain and track insurance authorizations and payment arrangementsCommunicate approvals and next steps with families, providers, and billing teamsMaintain accurate records, reports, and databasesSupport grant reporting, provider documentation compliance, and community outreach eventsAlways uphold confidentiality, privacy standards, and our organizational values What We're Looking ForHigh School Diploma required; Bachelor's degree preferredAt least 1 year of administrative or office experienceExperience with medical billing, scheduling, or mental health services is a plusComfort using Microsoft Outlook, Word, and ExcelStrong communication, organization, and customer service skillsProfessionalism and care when handling confidential informationFlexibility to work occasional extended hours or special eventsAbility to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for. Easterseals Florida is a Drug Free Workplace (DFWP) . Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, hr@fl.easterseals.com, 2010 Crosby Way, Winter Park, FL 32792. Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: https://info.flclearinghouse.com.Salary: $18.00 per hourJob Posted by ApplicantPro