Receivables Enforcement Officer

Salary: $19.11 - $26.55 Hourly Location : City Hall Job Type: Full-Time Permanent Job Number: 26-00025B Department: Finance - Customer Service Center Opening Date: 05/19/2026 Closing Date: 6/2/2026 11:59 PM Eastern FLSA: Non-Exempt Bargaining Unit: 1600 Job Level: 26 Pre-Employment Requirements Employment is contingent upon successful completion of all applicable pre-employment screenings and verification of eligibility to work in the United States, in accordance with applicable laws, civil service rules, and collective bargaining agreements. GENERAL STATEMENT OF DUTIES Participates in the collection of the City of Flint receivables. Performs field and office duties in enforcing and collecting the City's receivables; implements and maintains procedures and policies for the collection of municipal receivables; performs related duties as required. DUTIES AND RESPONSIBILITIESLearns and assists in implementing and maintaining procedures and methods necessary to conduct a collection and enforcement program for the City of Flint receivables.Initiates enforcement procedures based on review of delinquent accounts in automated and manual systems.Assists in the training and development of incoming Receivables Enforcement Officers.Contacts taxpayers, accountants, attorneys and other interested parties through correspondence, telephone, and personal contact relative to the collection of delinquent accounts or remittance of monies due.Maintains automated and manual procedures in the issuance of legal notices, other billings, final assessments and updating provisions of the automated files.Develops and maintains records and files pertaining to all collections relevant to enforcement activity to ensure City of Flint compliance with appropriate ordinances.Coordinates enforcement procedures with the City Attorney's Office and/or outside attorneys; assembles records and prepares documentation for court proceedings in the prosecution of collection receivable cases; participates in hearings and court trials pertaining to such cases.Answers questions concerning the collection process, explains penalties and other consequences of lack of compliance.Assists appropriate City personnel in the evaluation of delinquency of receivables and enforcement procedures to be taken. MINIMUM ENTRANCE REQUIREMENTSBachelor's Degree from an accredited college specializing in Business Administration, Public Administration or related field OR two (2) years of experience in the classification of Accountant, Auditor, Receivables Examiner or Senior Customer Service Clerk.Knowledge of collection techniques.Knowledge of business English and accounting and commercial arithmetic.Ability to review accounts and implement appropriate actions with a minimum of supervisory direction.Ability to effectively communicate both in writing and verbally.Ability to make independent decisions in accordance with ordinances, laws, and departmental policies and procedures.Ability to deal with staff members and the public in a courteous and effective manner.Working knowledge of data processing systems and functions.Ability to prepare accurate and clear reports and maintain records. NECESSARY SPECIAL REQUIREMENT(S):Possession of a valid State of Michigan Driver's License at the time of appointment. SUPPLEMENTAL INFORMATION 1600 You must meet the minimum entrance requirements and attach supporting documentation to be considered for employment. Failure to supply required documentation (i.e. Transcripts, Driver's License, incomplete application) will result in disqualification for consideration. Employees hired by the City must maintain residency as follows: Local 1600 - within 20 miles of the nearest boundary of the City of Flint. Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. Equal Employment Opportunity Statement The City of Flint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Americans with Disabilities Act (ADA) Notice Applicants requiring reasonable accommodation to participate in the hiring or selection process should contact the Human Resources Department. The City of Flint recognizes the value of benefits to employees and their families and offers a comprehensive and competitive benefits package to eligible full-time employees. Benefits will be provided based upon employment status. Benefits offered include the following: Retirement Program: City of Flint eligible employees participate in the MERS hybrid plan. The MERS Hybrid Plan offers you two important tools. The stability and security of a defined benefit plan, combined with the flexibility and investment choice of a defined contribution plan to help you achieve your retirement goals. At retirement, you'll receive a modest lifetime defined benefit (DB) and a separate defined contribution (DC) account you manage. The DC plan requires an employee pretax irrevocable contribution of 1%-5% (Exempts employees contribute 5%). The employer pays the DB portion and matches the employee's DC contribution. (Maximum employer match is capped at 10% for both the DB & DC. DB is always funded first). Employee contributions are 100% vested. Employer DC contributions vest at 20% per year and fully vest after 5 years. DB portion vests after 6 years and is payable at age 60. The City of Flint is a reciprocal employer under Act 88 Insurance Benefits: The City of Flint offers medical insurance (HAP and BCBS of Michigan), dental and vision to eligible employees, their spouses, and qualified dependents. Life & AD&D and short-term disability are available for free to eligible employees after six months of employment. The City of Flint offers a $100 per month opt-out payment for any employee who has other insurance coverage through a spouse or former employer and chooses not to take the City's medical insurance. Eligible employees can also enroll in flexible spending accounts for both medical and dependents. They have immediate access to the full amount selected while paying back that amount with pre-tax payroll deductions over the following year. City of Flint eligible employees also participate in an HCSP plan for future retiree health care costs. Employees contribute $600 pre-tax yearly ($23.08 each pay they work and/are paid 40 hours regular wages) and the employer matches $1500 yearly ($57.70 each pay they work and/are paid 40 hours regular wages). This plan is available for use after termination of employment. (The employer match is vested 20% each year and 100% vested after 5 years.) EAP: The Ulliance Life Advisor Employee Assistance Program is designed to help employees, their spouses or live-in partners and their dependents through the age of 26 with the many personal/work challenges that we all encounter from time to timeThe Ulliance Life Advisor Employee Assistance Program is confidential, and no cost to eligible employees, spouses/partners or covered dependents. Voluntary Plans: The City of Flint also allows eligible employees to participate in voluntary supplemental programs. Aflac, Colonial, Equitable 457 plan and Mission Square 457 plans are available to employees. The 457 plans require pre-tax deductions. The 457 plans also allow employees to borrow up to 50% of their balance with a 5-year repayment schedule. Professional Development: Eligible employees can apply for a $500 educational reimbursement per calendar year. Curriculums must be job-related courses from an accredited educational institution while maintaining a full-time employment status. Student Loan Forgiveness: As an employee of the City of Flint, you may be allowed to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you qualify is available from the US Department of Education. Paid Holidays: Eligible employees receive holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, the 4th of July, Labor Day, Thanksgiving, Christmas Eve and Day. (** Sworn Officers receive Easter Sunday holiday instead of New Year's Eve holiday). PTO (Paid Time Off): PTO is provided according to union contracts and/or exempt policies to eligible employees. Earned PTO balances carry over each year and are paid out at termination for any employee with 6-month seniority. Flex (Comp Time): Sworn Officers are allowed to bank overtime at 1.5 hours x hours worked. Flex time is used as leave time and the employee is paid out for any unused eligible hours at termination. 01 Do you possess a Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Accounting, Finance, or a related field?If yes, please attach transcripts. YesNo 02 Do you possess at least two (2) years of experience in the classification of Accountant, Auditor, Receivables Examiner, or Senior Customer Service Clerk?If yes, please document relevant experience. YesNo 03 Do you possess and maintain a valid State of Michigan driver's license as a condition of employment? YesNo Required Question