Health Services Admin
Position SummaryThe Health Services Administrator (HSA) oversees the day-to-day operations of healthcare services within an assigned correctional facility. The HSA ensures the delivery of safe, effective, and compliant medical, mental health, and behavioral health services in accordance with contractual obligations, state and federal regulations, and accreditation standards (NCCHC, ACA). This position manages healthcare staff, coordinates clinical operations, and serves as the primary point of contact for facility leadership regarding health services.Education And Experience RequirementsGraduate of an accredited School of Nursing with an active Registered Nurse (RN) license in the state of practice, or bachelor’s degree in health administration, Nursing, or a related fieldMinimum of 3 years of clinical experience in a healthcare setting; correctional healthcare experience preferredMinimum of 2 years in a leadership or supervisory roleDemonstrated knowledge of healthcare regulations, clinical operations, and accreditation standardsMust pass all required background and security clearance checksKey ResponsibilitiesOperational LeadershipOversee daily operations of the health services unit, including medical, mental health, and behavioral health servicesEnsure adequate staffing, scheduling, and resource allocation to meet the facility’s healthcare needsMonitor clinical performance, quality indicators, and operational complianceStaff Management & DevelopmentSupervise nursing and clinical staff, including hiring, training, performance evaluations, and disciplinary actionsFoster a positive work environment that encourages professional development and adherence to clinical standardsConduct regular staff meetings and maintain open communication channelsClinical Oversight & ComplianceEnsure delivery of healthcare services meets NCCHC, ACA, DDOC, and organizational standardsConduct audits of medical records, clinical practices, and procedural complianceDevelop, implement, and enforce clinical policies, procedures, and protocolsCollaborate with regional leadership on quality improvement initiativesCommunication & CollaborationServe as the primary liaison between the healthcare unit and correctional staff, administration, and external stakeholdersCommunicate effectively with staff, facility leadership, and oversight agencies regarding operational or clinical concernsParticipate in meetings with corporate leadership and client representatives as requiredFinancial & Resource ManagementManage the healthcare unit budget, including staffing, supplies, and equipmentApprove supply orders, minor capital purchases, and ensure efficient use of resourcesEmergency & Risk ManagementRespond to emergencies and provide clinical guidance as neededEnsure adherence to facility safety protocols and emergency preparedness proceduresOther DutiesPerform additional responsibilities and special projects as assigned to support the goals of CFG Health SystemsQualificationsPOSITION REQUIREMENTSMinimum EducationCompletion from an accredited school facility with a bachelor’s degree in nursing, Masters preferred (can be MHA, MBA with undergraduate in Nursing) Current, unrestricted license to practice as a Registered Nurse in the state in which the facility is located (maintain a current copy of license on file at the facility at all times).Minimum Work ExperienceAt least three years of management experience or equivalent supervisory nursing experience in a healthcare setting required.Previous correctional health care experience preferred.Required Skills And CompetenciesStrong leadership, management, and decision-making skillsExcellent written and verbal communication abilitiesKnowledge of correctional healthcare regulations and accreditation standardsAbility to manage multiple priorities in a high-pressure environmentStrong organizational skills and attention to detailAbility to work collaboratively with multidisciplinary teamsProfessionalism, integrity, and discretion in handling sensitive information