Scheduler - Phone Support (Psychiatric Assistant)

Join Our TeamLenape Valley Foundation is seeking a Psychiatric Assistant to support the doctors who provide critical mental health services for the Bucks County Community. This is an excellent opportunity for someone with an interest in the mental health field! This is a full-time position, working 9-5 Monday-Friday.What We OfferNEW!! DailyPay- gives you the flexibility to access your earnings immediately- on your own schedule!Paid training and supervision403(b) Retirement PlanFULL TIME Benefits Package Includes:Generous PTO Policy15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference DaysMedical, Dental, and Vision InsuranceCredit available for medical opt-outFlexible Spending Account (FSA)Long-Term Disability and Basic Life InsuranceEmployee Assistance Program (EAP)Continuing Education Assistance ProgramAccess to student loan management and repayment supportWhat You BringHigh School Diploma or GEDOne or more years' experience in a medical setting highly preferred.Comfortable engaging in phone based communication for the majority of the workdayCompassion for our clientsOrganization skills and a high attention to detailComputer proficiencyAbility to perform the physical requirement of the job description, with or without accommodationYour RoleProvide phone support by answering scheduling calls and questions/concerns about medicationsUnderstand insurance to properly schedule clients with the correct prescribersProvide SUPERIOR customer service while responding to client's requestsAddress billing warnings and insurance coverageEducate clients on refill policies ad how to access the refill clinicEnter information into electronic medical recordsEffectively communicate with clinical and billing teamsMaintain voicemailAbout Lenape Valley FoundationSince 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Our mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.Our Commitment To Diversity and Inclusion