Manager, Analytics Engineering, Data & AI Foundations
About Our ClientThe organization operates in the virtual client support sector within the insurance benefits industry. It helps individuals and families understand and enroll in life, accident, and supplemental health insurance options through accessible remote guidance and personalized client support. The organization emphasizes professional development, mentorship, and flexible work arrangements to support long-term career growth and advancement.About the OpportunityThe Virtual Client Support Associate connects with individuals and families who have requested information about insurance benefits. This role guides clients through available coverage options, assists with enrollment and documentation, and provides ongoing support to build trusted relationships. The position contributes to the organization by delivering responsive, personalized service that helps clients make informed coverage decisions and receive continued assistance as their needs evolve.Responsibilities• Connect with clients through scheduled Zoom and phone appointments.• Respond to client questions and explain insurance benefit options clearly and professionally.• Understand client needs and recommend appropriate insurance solutions.• Assist clients with applications, enrollment processes, and required documentation.• Provide ongoing client support, including policy reviews, beneficiary updates, and claims assistance.• Maintain accurate client records and schedule and manage follow-up appointments.• Build positive, professional relationships through consistent and responsive communication.• Provide a high-quality client experience while maintaining confidentiality and professionalism.Requirements• Comfortable communicating with clients through virtual platforms and phone.• Strong listening, communication, and problem-solving skills.• Customer-focused, dependable, and professional.• Self-motivated with strong time-management and organizational skills.• Ability to work independently and manage responsibilities effectively in a remote environment.• No prior insurance experience required; comprehensive training is provided.Pay Range and Compensation Package• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, qualifications, location, and other relevant factors.• Compensation may include opportunities for renewal and residual income based on applicable program structures.Benefits & Perks• Medical insurance reimbursement opportunities.• Company-supported life insurance.• Accidental Death Benefit coverage.• Renewal and residual income opportunities.• Professional coaching and mentorship.• Leadership development programs.• Union representation where applicable.• Access to virtual business technology and resources.Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.