Services Support Coordinator

Contract duration: 2 yrs SummaryWe have an exciting opportunity for a coordinator in the support of Test and Measurement service solutions. This Services and Support Coordinator position is for a key individual who will work at our facility in Nashua NH supporting both internal and external customer’s experience with our solutions, processes, and services.Specific duties include:Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.Enter, Maintain, and support data entry in various systems to support delivery operations.Establish and maintain close communication with both internal organization and external customers to ensure optimal performance in support services and contractual obligations.Communicates with customers for issue resolution and response.Solves a broad range of service / support requests varying in scope and complexity.Skills: Typically, minimum of 3 years relevant experience.Solid working knowledge of Windows OS and MS Office applications including Outlook, Teams, and Excel.Experience with database tracking and management systems.Strong interpersonal skills to work with internal and external customers.Strong attention to details, ability to multitask and organizational skills.Will require understanding of general and technical aspects of various contract requirements and processes.Need to be able to document processes and work instructions.Ability work with reports and perform data analysis.Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.About Cavalier Workforce:Cavalier Workforce Inc is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about Cavalier Workforce, please visit www.cavalieritinc.comCavalier Workforce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.Recruiter Details:Name: David BattulaEmail: