IT Support Specialist and Service Desk

Role DescriptionWe are hiring a full-time IT Support Specialist and Service Desk professional to join our team on-site in Long Beach, CA. This role involves providing timely and efficient technical support to resolve hardware, software, and network issues faced by end-users. Responsibilities include troubleshooting technical problems, maintaining and repairing desktop computers, and offering help desk support for various IT-related queries. The role also involves managing IT systems and ensuring smooth operations while maintaining a high standard of customer service.QualificationsStrong skills in Technical Support and Help Desk SupportProficiency in Troubleshooting and resolving IT and network issuesFamiliarity with Desktop Computers and common software applicationsBackground in Information Technology, with a focus on IT systems and operationsExcellent communication, organizational, and problem-solving abilitiesAbility to work collaboratively in an on-site environmentRelevant certifications in IT support or related fields are a plus