Program Analyst, Informatics (Mid-Level)

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day - to inspire people, create cool stuff, and make a lasting impact on the world!Position Overview:The Mid-Level Program Analyst, Informatics plans, analyzes, and evaluates the effectiveness of operating programs within a federal health IT environment. This role uses qualitative and quantitative analytical methods to assess program and business process effectiveness, leverages source data to measure and communicate program status, and applies clinical informatics expertise to recommend improvements. The Mid-Level Program Analyst operates within a Veterans Administration healthcare context, supporting program operations and contributing actionable insights to program leadership.Please note this position is contingent upon award (July/Aug 2026)Key Responsibilities:Plan, analyze, and evaluate the effectiveness of operating programs using qualitative and quantitative analytical methodsUse source data to evaluate program and business process effectiveness, identifying trends, gaps, and opportunities for improvementManipulate and present program data to communicate program status to stakeholders and leadershipApply clinical informatics knowledge to assess program operations and recommend improvements aligned with VA healthcare objectivesDevelop and maintain program performance metrics, dashboards, and reporting productsSupport business process improvement initiatives by analyzing current-state workflows and contributing to future-state designPrepare and deliver written reports, briefings, and presentations communicating analysis findings and program recommendationsCoordinate with program team members, subject matter experts, and government clients to gather and validate dataAssist in the development of standard operating procedures (SOPs) and program documentationParticipate in working groups, team meetings, and program reviews as assignedRequired Qualifications:Bachelor's Degree in Health Informatics, Business Administration, Public Administration, Information Technology, or a related fieldMinimum of 5 years of experience in program analysis, business analysis, or a related role, with relevant clinical informatics experience in a Veterans Administration healthcare settingDemonstrated experience using data to evaluate program effectiveness and support decision-makingKnowledge of program planning, analysis, and evaluation methodologies applicable to federal health IT programsAbility to use source data and analytical tools to measure and evaluate program and business process effectivenessProficiency with qualitative and quantitative analytical techniques; experience with data visualization and reportingRelevant clinical informatics experience in a Veterans Administration healthcare settingProficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis/visualization toolsAbility to manipulate and present program data clearly and accurately to varied audiencesStrong written and verbal communication skills; experience preparing professional reports and executive-level briefingsPreferred Qualifications:Experience working with the Veterans Health Administration or a similar federal health agency (CDC, CMS, DHA, HHS, etc.)Active security clearance or ability to obtain oneCertified Health Data Analyst (CHDA) or CPHIMS certification, or similarFamiliarity with VistA, CPRS, or other VA clinical and administrative data systemsExperience using VA data analytics platforms, including Corporate Data Warehouse (CDW) or VSSCKnowledge of SAFe Lean-Agile principles and experience supporting Agile program deliveryExperience with business intelligence tools (e.g., Tableau, Power BI, or similar) for program performance reportingFamiliarity with VA strategic planning frameworks, VHA Directives, and relevant federal performance management requirementsBenefits:Health, Dental, and Vision PlansShort Term Disability / Long Term Disability / Life Insurance / Accidental Death and DismembermentHealth Savings AccountUnlimited Paid Time Off11 Federal Holidays Off401kWe are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.