Restaurant Manager

Restaurant ManagerThe Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion. The RGM consistently keep our brand promises, inspire their teams, and delivers results.Essential Duties and ResponsibilitiesLeading the BusinessHas primary accountability for the restaurant P&L and actively manages towards desired financial outcomesReviews key P&L lines to increase profitability for the restaurantDrives sales through proactive Guest service, people development & operations managementAnalyzes sales and labor during and after each shift; makes adjustments to labor as neededCreate Memorable ExperiencesMotivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facilityManages the Guest experience through operations and timely response to Guest issuesProblem solves Guest feedback systems to determine root causes and develops action plans to address issuesIdentifies and interacts with the community to engage prospective Guest and execute local marketing initiativesCreating LeadersLeads the restaurant's recruitment and selection process to build and retain an effective restaurant teamInspires the restaurant team by effectively managing individual and team recognition programsProvides coaching and feedback to Assistant Managers and team to increase the restaurant team's capabilities and raise restaurant performanceDemonstrates commitment to goals and inspires others to deliver superior performanceLeading Store OperationsEnforces compliance with health, safety, cleanliness, security, and fire standard and regulationsEnsures that the restaurant upholds operational and brand standardsEnsures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellenceIdentifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipmentQualification and SkillsMust be at least eighteen (18) years of ageHigh School Diploma or GED required1-2 years of previous quick service restaurant experience, experience in POPEYES management preferredSome understanding of P&L interpretation and management influence profitabilityAbility to prioritize own and others' work and time to meet deadlines and objectivesDemonstrated leadership skillsDemonstrated understanding of Guest service principlesAvailable to work evenings, weekends, and holidaysAbility to work long and/or irregular shifts as needed, for the proper functioning of the restaurantPhysical DemandsMust be able to lift up to 50 pounds of force frequently to move objectsAbility to carry products/boxes and miscellaneous weighing no more than 50 poundsConsistently handles product preparationAbility to kneel to utilize proper lifting proceduresConsistently lifts for product preparation, stocking, and inventoryPopeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.Work Schedule8 hour shift10 hour shiftWeekend availabilityMonday to FridayOn callHolidaysDay shiftNight shiftOtherSupplemental PayTipsSafety bonusBonus payOtherBenefitsFlexible schedulePaid time offReferral programEmployee discountPaid training