Sales Manager (Call Center Multiple Shifts Available)
Job DescriptionLife Protect 24/7 is an inbound sales call center searching for an exceptionally talented and motivated leader who develops and challenges their team to be leaders in sales. If this sounds like you, you are a great candidate for our Full Time Inbound Call Center Sales Manager position.How do you do that?You will lead a team of 15-20 team members in a positive atmosphere in a remote setting, while working in office. Team members receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes wherever you do. A service that helps rescue over 5,000 individuals every month.The Inbound Call Center Sales Manager will serve as an active advocate for our company and its employees. The successful candidate will relay company goals, quality standards, and processes, and procedures to our team through servant leadership.Your sales team is the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. The successful candidate will effectively educate and support sales representatives through their sales experience. As a manager, building rapport and establishing relationships with our team is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns.What we offer:Competitive PayWeekly PayPaid TrainingPaid Time OffMedical, Dental, Vision, AD&D, and Life InsuranceHSA Options401k with Company MatchEmployee Development ProgramEmployee Product DiscountBeautiful Call Center Work SpaceConvenient access to walking trails and Norfolk Premium OutletsWhat you offer:Must be at least 18 years of ageHigh school diploma or equivalent2 years of experience leading a team in a call center environmentAt least one year of experience in leading a remote teamExperience in monitoring call quality, call queue, and coaching salesStrong communication skills (verbal, written, and interpersonal)A customer focused approach with adaptability to new situations Ability to multitask, prioritize and manage time Ability to motivate and engage a sales teamPay: $52,000 with opportunities for monthly/quarterly bonusesSchedule: Monday-Friday AMAvailable Shifts: 7AM-4PM, 9AM-6PM, 10AM-7PMIf this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.Job Type: Full-time Exempt#SMCCMonday-Friday: 7AM-4PMMonday-Friday: 9AM-6PMMonday-Friday: 10AM-7PM