Game Master

Puzzle Effect is a fun escape room company where people come to play games and solve puzzles. We have locations in Arizona, California, Colorado, and Oregon.We care about our customers, our team, and our community. We work hard to make sure every guest has a safe and exciting experience.Job SummaryGame Masters help run the games and take care of our guests. You will welcome customers, explain the game, watch their progress, and reset the rooms after each group.You will report to theSenior Game MasterandStore LeadWhat You Will DoGreet customers with a smile and help them check inHelp guests sign waiversExplain the game rules and answer questionsWatch games on cameras and give hints when neededReset rooms quickly and correctly after each gameFix small problems with games or equipmentKeep rooms clean and safeTake bookings, payments, and customer photosShare fun moments on social mediaHelp open and close the storeFollow all safety rules and company policiesLearn about our games and be ready to help customersWork ScheduleMust be able to work nights, weekends, and holidaysWhat We Are Looking ForHigh school diploma or GEDAt least 1 year of customer service experienceFriendly and good with peopleGood at talking and listeningWorks well in a busy environmentPays attention to detailsLikes working as part of a teamNo escape room experience needed — we will train youPhysical RequirementsStand and walk for long periodsUse your hands oftenBend, kneel, and crouchClimb a small ladder (3–8 feet) sometimesLift:Up to 10 pounds oftenUp to 20 pounds sometimesUp to 30 pounds rarelyGood vision (near, far, and side vision)HoursPart-Time: 15–20 hours per weekBCR Developments, LLC (dba Puzzle Effect) provides equal employment opportunities to all employees and applicants. Employment decisions are made based on qualifications, without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, or any other protected status.J-18808-Ljbffr