Commercial Service Technician

When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Hiring Immediately!Military veterans are highly encouraged to apply! Electronic Technicians specializing in electronic security systems and/or fire systems.Position OverviewAllied Universal® Technology Services is looking to hire a Service Technician. The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with Allied Universal Technology Services' core values.RequirementsValid State Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.High School Degree, Vocational School or equivalent is requiredNICET 1 certification or willingness to obtainCapable of lifting up to 50lbs and work on ladder heights of up to 16’Ability to be on-call on a rotational basis to respond to emergency service callsStrong troubleshooting skills and mechanical and electronic aptitude2-3 years experience servicing a variety of commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarmsNotifier, FireLiteDMP, BoschAvigilon, Exacqvision, Axis, American Dynamics, and Eagle EyeAMAG, Brivo, Lenel/S2, Software House/CCURE, and GenetecQualificationsPositive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customersBe able to work independently or as a member of a teamAbility to meet deadlines and work in a fast-based environment with minimum directionUnderstanding of Windows operating systems and overall IT network topologyHighly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core valuesScope Of WorkDrive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systemsIncluding, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systemsTroubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building codeApply all necessary documentation for tracking of service-related issuesDemonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devicesDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applicationsEstablish and maintain effective working relationships with both internal and external customersProvide phone and on-line remote diagnostic support Perform other duties as assigned by Operations ManagementBenefitsCompany Vehicle and Gas CardMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.