Quality Assurance Manager

We’re going places, hop on board.Our value is in our employees – smart, passionate, and fun people .Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated Quality Assurance Manager for a Full-Time Hybrid position.The contractor shall designate the function of the Quality Assurance Manager that shall perform in depth improvement analysis as well as coordinate efforts associated with identification and recording of problems, known errors and root causes. Additionally, the position shall be responsible for managing all quality initiatives in support of the ESD (Enterprise Service Desk).Description: As a Quality Assurance Manager (QAM), provide oversight and management of the contract in three key areas: Continual Service Improvement, Quality Control, and Data Analysis. The QAM assists the government with assuring consistent quality of services, products and solutions provided by the OCIO. This oversight includes contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; and helping to implement change to move DOL closer to best-in-federal-service. Serves in the capacity of Deputy Program Manager (DPM).Must be able to act as the Program Manager (PM) in the absence of the Program Manager.Should have demonstrates experience as the DPM on a 75+ FTE contract or as the PM on a 30+ FTE contract. Minimum Required Experience 5+ years of proven experience as a quality assurance manager or related role. 3+ years of successful professional experience working in roles such as continual service improvement, quality control and design, or data analysis. Thorough knowledge of methodologies of quality assurance and standards. Excellent numerical skills and understanding of data analysis/statistical methods; and Excellent communication skills written and spoken. Including ability to present to diverse audiences. Minimum Required Education And Certifications A Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or related field; ITIL 4 Foundation; or ITIL 3 Foundation and must upgrade to ITIL 4 Foundation within 1-month of contract award. A Quality Assurance certification (e.g., American Society for Quality, Six Sigma Black Belt, Lean Six Sigma Black Belt, or similar). Program Management Professional (PMP) Certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!Our Profile:NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state-of-the-art technologies, architectures, and life cycle management. We are a Certified Microsoft Partner with extensive Microsoft technologies experience. Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management. We offer competitive salaries, an attractive benefits package, and the opportunity to learn from experts.High technology small business with long-standing U.S. Federal Government experience * Visionary executive leadership * Expert professional services team comprised of highly skilled engineers and software developers * Rapid growth over the last several years.NuAxis is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled. Employment contingent upon successful completion of a background investigation.At NuAxis Innovations, we are committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure, and maintain a healthy work/life balance. NuAxis Innovations benefits include medical, dental, vision, spending accounts, disability, basic and supplemental life insurance, a 401(k) plan, paid time off, and additional voluntary benefits. More specific information on benefits eligibility will be provided as part of the interview process.#Dice #NAI