VP, Compliance
Position OverviewVP, Compliance are responsible for ensuring Compliance programs operate with precision, consistency, and scalability. This role serves as a quality gatekeeper and operational leader, translating regulatory expectations into structured processes, actionable reporting, and reliable execution across the Compliance Management System. The position demands a detail‑oriented, process‑driven professional who produces executive‑ready work products that require minimal revision. The VP, Compliance independently drives initiatives to completion, implements repeatable systems, and ensures Compliance outputs are accurate, actionable, and regulator‑ready.Job ResponsibilitiesProvide end‑to‑end oversight of CrossCountry Mortgage’s Compliance Post‑Closing Quality Control function.Oversee Branch Audit and Compliance Monitoring & Testing programs, ensuring risks are clearly identified, root causes are validated, corrective actions are implemented, and validation testing confirms resolution.Serve as final quality reviewer for monitoring and testing outputs prior to executive or regulator distribution.Manage loan file production for state/federal examinations, agency reviews, and investor audits.Prepare executive‑level reporting materials that clearly communicate findings, root causes, remediation actions, and forward‑looking risk mitigation.Ensure all executive‑facing materials are accurate, internally consistent, and actionable.Design, document, and maintain repeatable Compliance processes and SOPs that reduce ambiguity and manual intervention.Establish structured workflows for governing policy lifecycle management, training administration, monitoring outputs, and reporting standards.Implement systems that enable predictable execution and reduce ad‑hoc decision making.Oversee lifecycle management of Policies & Procedures and Compliance Training programs, ensuring annual reviews, notifications, and ownership assignments occur on schedule through defined processes.Maintain centralized tracking mechanisms with clear escalation protocols.Develop clear, regulator‑ready policies, job aids, and training materials.Identify root causes of compliance risks and design sustainable control solutions.Partner with business stakeholders to implement controls and conduct user acceptance testing (UAT).Maintain ownership through risk closure and validation of effectiveness.Manage Compliance staff, setting clear expectations for quality standards, accountability, timeliness, and professional communication.Review team deliverables for accuracy and completeness prior to escalation.Perform additional duties assigned by management.Qualifications and SkillsBachelor's Degree or equivalent combination of education and experience.7+ years of experience in a financial institution; experience in a large or complex institution preferred.5+ years of experience in risk management and/or consumer compliance, specifically related to mortgage originations.Experience independently driving complex, cross‑functional initiatives to completion.Experience translating direction into clear, measurable deliverables.Experience building SOPs, workflows, or operational frameworks.Experience in preparing executive‑ or regulator‑facing reports.Encompass experience, preferred.JIRA experience, preferred.ACES experience, preferred.Comfortable operating under competing priorities while maintaining progress.Knowledge of loan operations (Processing, Underwriting, Closing, QA).Knowledge of federal and state mortgage lending regulations, including but not limited to Dodd‑Frank Wallstreet Reform Act, QM/ATR, RESPA, TILA, TRID, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act.Advanced knowledge of Mavent, preferred.Excellent attention to detail.Skilled in systems thinking and designing structured solutions that eliminate recurring issues.Skilled in identifying inconsistencies, calculation errors, and regulatory misstatements prior to distribution to ensure accuracy and compliance.Skilled in synthesizing findings into clear, concise, and actionable narratives that inform decision‑making.Skilled in translating regulatory requirements into practical, operational procedures and controls.Skilled in solution‑oriented problem solving, delivering actionable recommendations alongside identified issues.Excellent communication, management, and leadership skills.Advanced prioritization and time management skills.EEO StatementCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package and offers equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.Job Description DisclaimersThis job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
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