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Non-Clinical Practice Manager Primary Care+
Haines City, FLApril 2nd, 2026
Our promise to you:Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance* Paid Time Off from Day One* 403-B Retirement Plan* 4 Weeks 100% Paid Parental Leave* Career Development* Whole Person Well-being Resources* Mental Health Resources and Support* Pet BenefitsSchedule:Full timeShift:Day (United States of America)Address:35726 US HWY 27 NCity:HAINES CITYState:FloridaPostal Code:33844Job Description:Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere. Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities. Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations. Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy. Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance. Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff. Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments. Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage. Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations. Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient's right to quality of life and care. Proactively evaluates the effectiveness of programs and processes affecting teamwork. Other duties as assigned. Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for "Clean Claim" processing.Knowledge, Skills, and Abilities:Knowledge of medical technology and terminologyKnowledge of front office tasks and systemsKnowledge of organization policies and proceduresSkilled in customer serviceSkilled in interpersonal, oral, and written communicationProficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.)Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlinesAbility to develop and maintain positive working relationships with team members and other stakeholders/customersAbility to develop and implement strategic planning and managementSome experience in finance and accounting skills with regards to the oversight of a departmental budgetKnowledge of accounting systems, hospital and physician insurance billing and collectingKnowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulationsSkills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-makingManagement of multiple practices and effective revenue cycle managementLimited proficiency in data analyticsElectronic Health Record (EHR) superuserAbility to have or gain knowledge of population health management strategiesSupervisory experience in a hospital or medical practice settingAbility to manage staff and operations to ensure delivery of optimal patient careEducation:* Bachelor's [Required]Field of Study:* N/AWork Experience:2+ years of supervisory experience in a physician practice [Preferred]Billing and coding experience in a physician practice [Preferred]Patient care experience in a physician practice [Preferred]Additional Information:* An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:- Bachelors degree and no experience OR - Associates degree and 2+ years of experience OR - High School Grad or Equivalent and 4+ years of experience.Licenses and Certifications:* Basic Life Support - CPR Cert (BLS) [Required]* Certified Medical Office Manager (CMOM) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - https://tinyurl.com/23km2677Pay Range:$52,755.65 - $98,136.64This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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