Appointment Coordinator (Go Kia Tacoma)

Appointment Coordinator - Go Kia TacomaAre you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!Responsibilities:Master of Appointments: Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.Guest Experience Guru: Make every service visit a unique and extraordinary experience for our guests. Your friendly and courteous greeting sets the tone!Recall and Reminder Rockstar: Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.Communication Connoisseur: Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.Proactive Planner: Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.Cash Handling Champion: Collect and process payments, following dealership guidelines with precision.Feedback Aficionado: Follow up with guests, request feedback, and discuss surveys within 24 hours. Your attention to detail ensures continuous improvement.Qualifications:Customer service experience with a passion for creating positive experiences.Excellent communication skills, both written and verbal.Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.Tech-savvyPerks:Consistent Hours No evenings, no guessing. Just a reliable Monday to Friday schedule with a rotating Saturday shiftReal Time Off Paid time off and vacationTop-Tier Benefits Health and dental for you and your familyCareer Growth We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!Learning & Development Ongoing training, certifications, and access to Go Auto U$19 - $22/hr (Based on experience)401KDon't settle for just a jobjoin us at Go Auto and build a career you'll love. Shift into gear and apply today!