Diamond Jewelry Showroom General Manager

Please apply only if you have the necessary experience in face-to-face diamond jewelry sales, or prior experience working in the diamond jewelry trade, either in retail or wholesale.The base salary for this full time position is $60,000–$75,000, commensurate with experience, plus a competitive commission bonus opportunity.Benefits: Health Insurance, Paid time off, Employee discountBased on NYC' 5th Avenue Rêve Diamonds is a leading bespoke fine jewelry house specialising in exceptional engagement rings, high-value diamonds, and handcrafted diamond jewelry.Founded in London, UK in 2013, we operate three international showrooms in 745 5th Avenue (New York), Beverly Hills (Los Angeles) and Mayfair (London). From these locations, we serve a global clientele who value discretion, expertise, and uncompromising quality.As part of our continued growth, we are seeking an experienced Diamond Jewelry General Manager in NYC, overseeing sales performance, client relationships, and day-to-day showroom operations. For the right candidate, this position offers significant responsibility, long-term progression, and occasional travel between our locations.This role is ideally suited to a driven, highly organised diamond jewelry professional with strong leadership qualities, deep product knowledge, and a passion for delivering world‑class client experiences.The RoleYou will act as an ambassador for Rêve Diamonds, shaping the client journey both in-store and remotely while supporting the operational and commercial success of the business. This is a hands‑on role requiring autonomy, initiative, and a strong commercial mindset.Key ResponsibilitiesBuild, manage, and nurture high‑value client relationships (clienteling)Lead and exceed individual and showroom sales targets and KPIsManage enquiries across in‑person, email, phone, and digital channelsConfidently handle transactions across a wide range of valuesMaintain impeccable showroom presentation and merchandising standardsSupport operational oversight, scheduling, and reportingCollaborate with international teams and managementRepresent the brand during occasional international travel as requiredThe Ideal CandidateProven experience in fine jewellery or high‑value luxury salesStrong knowledge of diamonds, gemstones, and bespoke jewelryConfident working independently with a proactive, solution‑led approachProfessional, polished, and client‑focused at all timesHighly organised with excellent attention to detailFlexible, resilient, and commercially mindedExcellent spoken and written EnglishPreferred (but not required) QualificationsFGA, DGAGIA Graduate Gemmologist / Graduate DiamondsAccredited Jewelry Professional or equivalentWhat We OfferRegular performance reviews and clear progression opportunitiesExposure to international markets and high-profile clienteleComprehensive product and brand trainingA dynamic, supportive, and ambitious working environmentJoining Rêve Diamonds means becoming part of a growing international brand where craftsmanship, integrity, and client experience are paramount. Our recruitment process includes an initial call, in‑person interview, and practical assessments to ensure the right long‑term fit.If you are ready to take the next step in your jewellery career and play a key role in an international luxury business, please submit your CV and a brief cover letter outlining your experience and interest. #J-18808-Ljbffr