Business Analyst – Digital Delivery & Client Enablement
About Base22Base22 is a digital consulting company focused on building modern digital platforms and website ecosystems for enterprise and public sector organizations.We help organizations modernize large-scale web experiences through strategy, UX, content platforms, accessibility, governance, and digital transformation services.Our work combines technology with process, communication, and stakeholder alignment — especially within complex government environments.The RoleWe are looking for a Business Analyst who is more than a traditional requirements analyst.In this role, you will help guide clients and stakeholders through a structured digital delivery process focused on website modernization and platform migrations. Success in this position is not only about gathering requirements — it is about creating confidence, clarity, organization, and momentum across projects.You will work closely with stakeholders, project managers, UX teams, developers, content teams, and platform governance groups to help move projects from discovery through delivery, training, and adoption.This role is ideal for someone who is highly organized, an excellent communicator, comfortable presenting to groups, and able to adapt across multiple responsibilities throughout a project lifecycle.What You’ll DoFacilitate stakeholder conversations and working sessionsCapture and organize business and functional requirementsTranslate discussions into clear documentation, action items, and delivery plansHelp clients understand and navigate structured delivery and governance processesSupport website migration and digital transformation initiativesCoordinate across business, content, UX, accessibility, and technical teamsHelp facilitate training sessions and client onboarding activitiesAnalyze project data, status, and progress to support decision-makingPresent updates, findings, and recommendations to stakeholdersMaintain organized project documentation in tools like Jira and ConfluenceSupport testing, validation, and launch readiness activitiesWhat We’re Looking ForStrong communication and stakeholder management skillsAbility to create structure and clarity in complex projectsExperience facilitating meetings and presenting to clientsStrong organizational and documentation skillsComfortable working across both business and technical teamsExperience with Agile project environmentsAbility to manage shifting priorities and multiple workstreamsExperience with Jira, Confluence, Miro, Figma, or similar toolsPreferred Experience3+ years in Business Analysis, Digital Delivery, Project Coordination, or similar rolesExperience with website projects, CMS platforms, or digital transformation initiativesPublic sector or government project experience is a strong plusFamiliarity with platforms such as Contentful, HCL DX, or Liferay is helpfulUnderstanding of accessibility, UX, content management, or digital governance concepts is a plusWhy This Role Is DifferentThis is not a purely technical Business Analyst role.The right person for this position helps clients feel confident that projects are organized, moving forward, and aligned with a well-defined process. The role blends business analysis, client engagement, communication, coordination, training, and delivery support into a single highly collaborative position.Why Join Base22Flexible remote work environmentOpportunity to work on high-impact public sector digital platformsCollaborative and experienced team environmentExposure to large-scale digital transformation initiativesOpportunity to grow into leadership and delivery-focused roles over time