Customer Service Representative (Part Time) - Remote - Absence Management Dept

Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity Salary up to $18.00 per hour Comprehensive health plans and paid time off Opportunities for career advancement and personal growth Supportive corporate wellness and educational assistance programs Meaningful work that genuinely improves people's lives nationwide Flexible remote work environmentWhat To Expect (Job Responsibilities) Serve as the first point of contact for customers, handling inquiries and resolving complaints with professionalism and care Develop and maintain a comprehensive understanding of internal policies, procedures, and services Efficiently utilize automated systems for logging and retrieving information, ensuring accurate data entry Engage with hospitals, physicians, and beneficiaries to facilitate effective communication and support Maintain detailed logs and document the disposition of incoming and outgoing callsWhat Is Required (Qualifications) High School diploma or equivalent Minimum of 2+ years of customer service/telephone experience in a similar call center environment Proficient verbal and listening skills for courteous customer service Strong research and investigative skills Ability to work efficiently in a fast-paced call center environmentHow To Stand Out (Preferred Qualifications) Successful completion of medical terminology course(s) Knowledge of medical terminology and/or experience in the health insurance industry Bilingual proficiency in Spanish and English#HealthcareServices #CustomerSupport #RemoteWork #CareerGrowth #CompensationAndBenefitsAt Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.