Front/Back of House Shift Leader

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Leaders are responsiblefor supporting senior leadership in executing daily operations and keeping team members accountable for Operational Excellence. . A Shift Leader's two main areas of focus are leading shifts so that the restaurant runs effectively, and coaching/developing team members to perform tasks efficiently and with excellence. Shift Leaders lead by example and set the tone that others will follow. The owner/operator of the King George Chick-fil-A was selected to be an owner/operator after leading a local Chick-fil-A and would love to help his team achieve their dreams!Position Type:* Full-time and Part-timeOur Benefits Include:* A fun work environment where you can positively influence others* Flexible scheduling (and closed on Sundays)* Learning first-hand from an experienced Operator and Restaurant Leaders* Intentional growth and development to help you reach your professional goals* Scholarship opportunities* Competitive payTeam Leader Responsibilities:* Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant* Offer immediate and respectful response to Guest's needs* Assist in training of new hires, set the tone for a shift, and act as a role model for our team* Be a friendly, encouraging team player* Open and/or close, lead shifts, key holder* Count drawers and finalize day* Excellent communication skills, both written and spoken* Will lead shift in front or back of houseQualifications and Requirements:* Smile* Create and Maintain Eye Contact* Speak Enthusiastically* Make Emotional Connections with Guests* Reliable transportation* Ability to work in a fast-paced environment* Have the ability to lift and carry 10-60 lbs on a regular basis* Have the ability to stand for long periods of time* Strong people skills with a desire to serve Team Members* Strong commitment to superior customer service* Ability to manage Team Member behavioral and performance issues* Ability to work in a team environment with shared ownership and responsibility* Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.Most Chick-fil-A Restaurants are operated by independent franchised business ownerswho make all their own employment decisions and are responsible for their owncontent and policies.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.