Catering Server

DescriptionCatering ServerLooking for a workplace that values hard work and offers opportunities for long-term growth? You’ve come to the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we know our people are the heart of our success, and we’re committed to taking care of our team.Benefits For Team Members AreFamily-Friendly HoursCompetitive PayEat Free when workingPaid Time Off after one yearChristmas and Thanksgiving OffTeam Member of Quarter Awards ProgramIncentive OpportunitiesMedical, Dental, and Vision CoverageAdditional Supplemental Benefits(Employees in non-exempt positions must complete the applicable waiting period prior to benefits enrollment.)At Sonny’s BBQ, we don’t just hire great people—we invest in them. When you join the ACGBBQ family, you’ll be part of a team that supports you, values your contributions, and helps you grow.General PurposeThe Catering Server is responsible for executing off-site catering events with a high level of professionalism, ensuring exceptional guest service and maintaining ACG Barbecue standards. This role includes loading/unloading equipment, event setup, food service, and breakdown, with a focus on delivering a seamless and memorable guest experience.Event Timeline Expectation (Approx. 6-8 Hours Total)1.5–2 hours: Loading, travel, and setup2–3 hours: Active service during event1–1.5 hours: Breakdown, cleanup, and returnKey ResponsibilitiesPre-Event ResponsibilitiesReport to assigned store location on time and in full uniformAssist with loading catering van with all necessary food, equipment, andSuppliesChafing dishes, sternos, serving utensilsDisposable ware, beverages, décor itemsReview event details with manager or lead server (timeline, guest count,setup expectations)Ensure all items are properly secured for transportEvent SetupAssist with unloading van and transporting items to event siteSet Up Buffet Line And/or Service Stations, IncludingChafing dishes and food presentationBuffet linens and décorBeverage station (iced tea, lemonade, water)Ensure setup is clean, organized, and visually appealingFollow any venue-specific guidelines or restrictionsService ResponsibilitiesMaintain buffet presentation and replenish food as neededProvide friendly, attentive, and professional guest serviceAssist Guests With Questions About Menu Items When NeededMonitor cleanliness of serving areas throughout eventMaintain proper food safety and temperature standardsWork closely with lead server and team to ensure smooth service flowBreakdown & Post-Event ResponsibilitiesBreak down buffet, beverage stations, and service areasProperly store and pack all equipmentAssist with loading van for return to storeFollow Venue Instructions RegardingTrash removal (may or may not be required)Cleanup expectationsEnsure event space is left clean and in good conditionReturn to store and assist with unloading if requiredAppearance & UniformBlack slacksBlack Sonny’s BBQ logo shirtBlack slip-resistant shoesClean, professional appearance at all timesAdditional ExpectationsRepresent ACG Barbecue with professionalism and hospitalityMaintain a positive attitude and team-first mindsetFollow all company policies and event guidelinesThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.RequirementsPhysical Demands and Work Environment (so you know what you are getting into)The physical demands described here are representative of those that must be met by any FOH Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Ability to communicate effectively with other Team Members and guests, including speaking and listening.The position requires continuously walking, standing, bending, lifting, reaching, crouching, touching, feeling, tasting, talking, hearing, wiping, and smelling.Sonny’s is a fast-paced environment and requires constant human interaction and movement.While performing the duties of the job, team members regularly work with or near moving mechanical parts.As a FOH Team Member, you must have the ability to perform the essential functions of the job for up to an 8-hour shift.QualificationsPrevious catering, banquet, or restaurant experience preferredStrong customer service and communication skillsAbility to work in a fast-paced, team-oriented environmentReliable transportation and punctuality required