Parts Manager
Job Duties and Responsibilities:
Maintains effective Parts Department processes to ensure internal and external customer satisfaction
Works to achieve monthly and yearly Parts Department goals within the outlined budget, aligning with the organizations financial and operational objectives
Develops and executes a plan to meet Parts Department marketing goals and monitors monthly to ensure achievement
Conducts a perpetual/annual physical inventory of all parts and related inventories
Submits and/or monitors all parts warranty and return claims within the required time-frame to receive maximum credit
Maximizes use of all order discount programs
Assists in recruiting, hiring and developing key talent by maintaining a current Internal Depth Chart, Recruiting and Hiring Plans, and individual development plans
Maintains all department tools, equipment and vehicles
Help answer phones when needed
Workorders
Warranty's
Other duties as assigned