COMPUTER OPERATOR

Location: Washington, D.C. (On-site) Clearance: N/A Job Type: Full-time, Government Contract Contract Type: Base Year + 2 Option Years (Anticipated Start: December 12, 2026) Position Overview We are seeking a detail-oriented and reliable Computer Operator to support mainframe data center operations at the U.S. Government Publishing Office (GPO) in Washington, D.C. This role provides essential operational support for high-speed printing and mainframe processing operations, serving the GPO's mission of publishing government business documents. The ideal candidate is a skilled mainframe operator with hands-on experience in TSO/ISPF environments, job scheduling, and high-speed printer operations. This position requires strong attention to detail, excellent troubleshooting skills, and the ability to work effectively in a team-oriented production environment. This is a non-personal services contract position. The contractor employee reports directly to the Prime Contractor for all human resources, disciplinary, and administrative matters, while receiving work direction and prioritization from GPO's Production Control Lead and Data Center Manager. Key Responsibilities Printer Operations & Maintenance Operate and maintain high-speed laser printers, impact printers, and burster equipment within a mainframe data center environment Set up printers based on instructions from mainframe computer consoles Load paper, toner, and developer as required for print tasks Remove and organize completed print jobs for customer distribution Unload boxes of paper and forms as needed for print tasks Maintain a clean and organized printer area by removing empty boxes, toner containers, and loose paper Mainframe Operations & Job Management Execute job scheduling, monitoring, and troubleshooting within TSO/ISPF environments Process and manage report distribution to end-users Submit, schedule, and track jobs using JCL within TSO Communicate directly with mainframe operating system or printer maintenance contractors during system or printer malfunctions Administrative Support Notify the baling room when recycle bins are full Support Production Control staff with operational assistance as needed Ensure timely execution of print jobs and accurate handling of scheduled tasks Deliverables Timely execution of all assigned print jobs and scheduled tasks Accurate handling and tracking of report distribution to end-users Maintain operational efficiency and minimal downtime during assigned shifts All work reviewed and accepted by the designated GPO Contracting Officer's Representative (COR) Required Qualifications Education: High School Diploma or equivalent Experience: Minimum one (1) year of experience in mainframe computer operations, including experience with high-speed printers and TSO/ISPF environments Citizenship: N/A Security: N/A Technical Skills: Proficient in TSO/ISPF; experience with JCL (Job Control Language); knowledge of mainframe printing operations including laser and impact printers Language: Proficient in written and verbal English Typing: Proficient typing skills Interpersonal: Ability to work effectively in a team environment; strong communication and problem-solving skills Judgment: Ability to exercise sound judgment and work independently with minimal supervision Physical: Ability to lift and unload boxes of paper and forms; ability to stand for extended periods Schedule & Work Conditions Monday through Friday (Shift Options: 7:00 AM - 3:30 PM or 3:00 PM - 11:30 PM) Two (2) operators per shift, including one (1) Lead Operator per shift Location: U.S. Government Publishing Office, 732 North Capitol Street NW, Washington, D.C. 20401 On-site training provided All necessary equipment and supplies furnished by the Government Federal holidays off as designated by the Government Required Experience to Highlight on Resume Operating high-speed laser printers, impact printers, and bursters in a mainframe data center Job scheduling, monitoring, and troubleshooting within TSO/ISPF environments Using JCL (Job Control Language) for job submission and tracking Report distribution and print job management Communication with technical support and maintenance contractors Additional Requirements All work must be performed on-site at the GPO facility in Washington, D.C. Contractor employee reports directly to the Prime Contractor for HR, disciplinary, and administrative matters Government provides access to facilities, equipment, and mainframe systems only Must adhere to GPO security and operational policies Equal Opportunity Employer We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.