Dental Office Receptionist

Job Description Location: Chino, CA - In PersonEmployment Type: Full-time, Non-Exempt (32 - 40 hours a week)Experience Required: 1–2 years in a dental or medical front officeLanguage Required: Spanish & English Position OverviewWe are seeking a friendly, organized, and detail-oriented Dental Office Receptionist to join our team. The ideal candidate has 1–2 years of front-office experience in a dental office setting and is comfortable managing patient schedules, insurance verification, and front-desk operations in a fast-paced environment.This role is the first point of contact for patients and plays a key part in creating a positive, professional, and welcoming office experience.Key ResponsibilitiesGreet and check in patients in a warm and professional mannerSchedule, confirm, and manage patient appointments according to the practice’s scheduling protocol and expectationsVerify patient information, insurance eligibility, and benefitsCollect copays, balances, and payments at the time of serviceAnswer phones and respond to patient inquiriesProactive patient recall phone call follow-upMaintain accurate patient records in the practice management system, Open DentalCoordinate with clinical and billing teams to ensure smooth patient flowProcess new patient paperwork and consent formsFollow office policies for HIPAA compliance and confidentiality Required QualificationsEducation: High School or equivalent1–2 years of experience in a dental front officeBilingual (English/Spanish or other language)Knowledge of common dental procedures and terminologyFamiliar with dental insurance verification and schedulingExperience with dental practice management software (e.g., Open Dental, Yapi, Ring Central)Strong customer service and communication skillsBasic computer proficiencySkills & AttributesFriendly, patient-focused attitudeExcellent verbal and written communication skillsStrong organization and attention to detailAbility to multitask in a fast-paced environmentReliable and punctualTeam-oriented mindsetCompensation & BenefitsCompetitive hourly pay: $20 - $23 based on experiencePaid Time OffFriendly and supportive work environmentOn-the-job trainingYear-end bonus based on practice performance