Murex Support Engineer
Murex Support Engineer
Location: Remote, USA
Role Summary:
We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale Murex MX.3 platform. This role is ideal for candidates with around 3 years of hands-on Murex experience who want to build deeper technical expertise while supporting production stability and automation initiatives. You will work under the guidance of senior engineers and architects.
Key Responsibilities:
- Support day-to-day operations of production and UAT Murex environments
- Monitor systems, run health checks, and investigate technical issues
- Assist in log analysis, root cause identification, and escalation to L1/L2/L3 teams
- Help manage environments: clone, refresh, and decommission as needed
- Develop and maintain basic scripts (Shell, Python, Perl) to automate tasks
- Contribute to:
- Datamart and MxML report support
- Batch job monitoring and trade workflow issue tracking
- End-of-day and interface process monitoring
- Model deployment and system updates
- Work with functional teams to understand issues tied to settlement, reporting, and risk
Required Skills:
- 3+ years of Murex MX.3 experience in a technical or support capacity
- Familiarity with Unix/Linux systems and command-line operations
- Exposure to scripting languages: Shell, Python, or PerlSome hands-on experience with Datamart, batch jobs, trade workflows, or environment tasks
- Ability to read and understand logs, and assist in troubleshooting system issues
- Interest in developing skills around environment management and automation
- Functional Awareness:
- Basic understanding of the Murex trade lifecycle, including booking and processing
- Exposure to collateral, settlement, or reporting flows is a plus
- Willingness to work with functional teams to resolve production-related issues
- Soft Skills:
- Curious and eager to learn from senior team members
- Good communication and documentation skills
- Detail-oriented, reliable, and capable of handling support responsibilities in a production setting
- Proactive mindset with the ability to follow through on assigned tasks
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Familiarity with Murex domains such as:
- S4C – Reporting and batch processing
Client: Workflow and event processingCEM – Environment and infrastructure setup
Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus