Field Network Engineer

*Field Network Engineer**Job description:*The Field Network Engineer use their technical knowledge to install, configure, andcustomize healthcare infrastructure systems after an initial purchase of hardware orsoftware.* _*To be considered for this role, candidates must reside within IL, WI, IA, MO,*_* _*Location of work may vary across the United States.*_*Travel Requirements*This is a 90% travel position.* Monday morning through Friday afternoon on the road* Home most weekends* Overnight hotel stays MondayThursday* Company vehicle provided* Hotels, airfare (when applicable), fuel, meals, and travel expenses are company paid*Responsibilities:** Assess and remediate existing infrastructure to support installation of new solution. May also perform installation, validation, and connectivity on assigned equipment.* Leverage technical knowledge to install, monitor, and customize clients' systems after an initial purchase of hardware or software. Ensure a client doesn't only buy a product but has a positive experience with it.* Collaborate and partner with Sales, Project Manager, Network Design and Digital services, customer IT and biomed to implement solutions sold.* Consulting with IT and biomed on customer requirements for installation and address cyber security concerns.* Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.* Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, technical project plans, technical walk thru and post warranty conversations with customer.* Manage vendor service as needed.* Mentoring and coaching local FE on installed solution. Providing instruction to personnel on equipment operation, diagnostics, effective use, and repair.* Supports engineering new product releases*Desired Qualifications:** 3-5 years of experience in IT* 1-3 years of experience in installing and configuring network equipment* Certified in CompTIA Network+, CCNA, or CCWA* Bachelors or associates degree or equivalent experience* Demonstrated experience with communicating and remediating networking infrastructure* Demonstrated experience implementing disaster recovery procedures* Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems* Understanding of cyber security vulnerabilities* Strong written and oral communication skills* Comfortability working in a healthcare setting*Special Physical Requirements:** Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.* Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.* Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.*Other Requirements:** Must have and maintain a valid Driver's License.* Willingness to be available 'after hours, including weekends, for critical issues and coverage, as necessary.* Willingness to travel across the US, up to 90%*Pay: $65,000 - $75,000 Salary**Benefits:** 401(k)* Dental insurance* Flexible spending account* Health insurance* Health savings account* Employer-paid Life insurance + AD&D* Paid time off* Retirement plan* Vision insuranceBenefits:* 401(k)* Dental insurance* Health insurance* Life insurance* Paid time off* Retirement plan* Vision insuranceWork Location: In personby Jobble