Account Executive, Business Development

Job Title: Account Executive, Business DevelopmentDepartment: TicketingReports to: Director, Premium Hospitality & Business DevelopmentJob SummaryThe Account Executive, Business Development reports to the Director, Premium Hospitality & Business Development and will assist with all outbound ticket sales related functions. This individual will be primarily responsible for selling each facet of our business: season tickets, partial plans, premium single match tickets, and group tickets.What You’ll DoGenerate new business via direct B2B and B2C outreach, with a focus on each sales facet of our businessLead our Ticket Sales and Service team in overall phone call and email activity with prospective ticket buyersConsistently meet and exceed weekly, monthly, and yearly sales goalsManage interactions with prospects through use of CRM system including accurately documenting client information and abiding by team policies and proceduresBuild relationships with prospective customers via outbound communication efforts and enhance those relationships through face to face and virtual appointmentsCollaborate with Marketing, Special Events, Community Relations, and Ticket Operations to promote new ticket campaigns and ticket-based offeringsAssist with sales and retention efforts including servicing and upselling existing and new clientsAssist event staff during matches with day-to-day customer service, operations, ticket fulfillment, and other miscellaneous duties at all FC Cincinnati home gamesResponsible for meeting or exceeding individual and team performance and developmental goalsAttend events and complete other duties as assignedWhat You’ll BringHigh school diploma required, Bachelor’s degree or equivalent education preferred1+ year of prior experience in outbound sales, sports or live entertainment preferred but not requireWhat You’ll NeedPositive “Make it happen” attitudeAbility to adapt to new tasks quicklyExperience using SeatGeek preferredStrong Word, Excel, and PowerPoint skillsExcellent written and oral communication and presentation skillsStrong ability to multi-task, in a fast-paced working environmentStrong team philosophy: proven ability to work positively, collaboratively, and professionally within a team and across an organizationAn innovated approach and willingness to contribute creative solutions to problems as they ariseAbility to work nights, weekends and holidays as required by FCC game schedules, premium and hospitality eventsCulture & PhilosophyIn the FC Cincinnati Sales and Service department, everything we do is guided by three principles: attitude, effort, and results. Attitude: How you show up every day. It’s the positivity, professionalism, and willingness to learn that sets the tone not just for you, but for the entire team. Effort: The work you put in. It’s making the extra call, staying disciplined, and doing the little things that add up to big results. Effort is completely within your control.Results: This is a results-driven business. The numbers don’t lie, and our success is measured by how we perform together.Attitude, effort, and results define how we work, grow, and succeed together. We’re looking for team members who bring positivity, dedication, and a results-driven mindset every day. Why You’ll Love FCCGenerous paid time off and holiday timeOption for one work from home day per week (by department and schedule)Medical, Dental, Vision, Life Insurance, 401k plan with company matchShort-Term & Long-Term Disability InsuranceMaternity & Paternity Leave and Family Building BenefitEmployee Assistance Program and free subscription to the Calm AppDiscount off merchandise in the FCC team storeCommunity volunteer opportunitiesProfessional development and frequent team building opportunitiesEmployee recognition programs and referral programsOpportunity for complimentary staff tickets to home FC Cincinnati matchesAbout FCCFounded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024. Learn More!TQL Stadium: learn moreMercy Health Training Center: learn moreMLS NextPro: learn moreFC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.