Pharmacy Operations Supervisor

Job Opportunity in Eugene, ORWith one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.Managed Healthcare Pharmacy, a Guardian Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Eugene, OR.Why Managed Healthcare Pharmacy? We're reimagining medication management and transforming care.Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.Compensation: $29 - $34Perform as a key member of the local management team, ensuring that all DE, MR, Fulfillment, and delivery functions are performed in a timely and accurate manner. Manage departmental Leads to ensure that key metrics and labor goals are achieved. Collaborate with leadership to develop departmental objectives and goals. Assist in evaluating workflow/technological enhancements to improve efficiency; ensure Leads schedule adequate staff to meet the needs of the business within budgeted guidelines.Attributes Required:Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophyLeadership – ability to lead project teams to deadlines, while maintaining strong team orientationProblem Solving – ability to analyze causes and solve problems at both a strategic and functional levelTeam Oriented – ability to work effectively and collaboratively with all team membersEssential Job Functions:Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilitiesAssist with hiring and management of staff to ensure adequate coverage for workflowEnsure Supervisors/Leads assign work volume appropriate to each technicians' duties and measure both productivity and accuracy for each technicianCoach and develop Lead Technicians; assign duties and responsibilitiesResponsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer serviceEvaluate workflow processes and implement changes as necessary to meet deadlines for inputWorking with the Director, Pharmacy Operations, address and resolve customer issues related to operations and qualityWork collaboratively with other functional areas to keep work flowing smoothly and efficientlyDevelop training manuals and programs for department and update as neededMaintain actual salary costs for DE, MR and Fulfillment functions within annual salary budgetDirectly involved with account management for new and current facilitiesManage new facility on-boarding related to operationsRelationship management with relevant key vendors, if applicableWork collaboratively with other team members to keep work flowing smoothly and efficientlyLead by example in all areas of role to support non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and upholding P & POther essential functions and duties may be assigned as neededEducation and/or Certifications:High School Diploma or GED required; Bachelor's degree preferredPharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB) may be required (pharmacy specific)Skills and Qualifications:5+ years' experience, preferably in high-volume pharmacy2+ years' experience as a manager/supervisorExcellent computer skills, including pharmacy operations system knowledgeExcellent verbal and written communication skillsExcellent interpersonal skills and experience in supervising non-exempt employeesAbility to manage subordinate's performance to achieve objectives of departmentAbility to analyze workflow and staffing needs and implement improvementsLean Six Sigma skills and experience a plusAbility to work independently and deliver to deadlinesAbility to solve problems with minimal directionGreat attention to detail and accuracyAbility to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlinesQuality minded; motivated to seek out errors and inquire when something appears inaccurateAbility to work flexible hoursWhat We Offer:Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."Compensation & Financial:Competitive pay401(k) with company matchFamily, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only):Medical, Dental and VisionHealth Savings Accounts and Flexible Spending AccountsCompany-paid Basic Life and Accidental Death & DismembermentCompany-paid Long-Term Disability and optional Short-Term DisabilityVoluntary Employee and Dependent Life, Accident and Critical IllnessDependent Care Flexible Spending AccountsWellbeing:Employee Assistance Program (EAP)Guardian Angels (Employee assistance fund)Time Off:Paid holidays and sick daysGenerous vacation benefits based on years of serviceThe Guardian Difference:Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.Join us to discover what your best work truly looks like.