Director, Solution Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.We are hiring a Director of Solution Engineering for Financial Services to lead one of the most senior and strategically important SE teams within Salesforce’s Data Foundation organization.This team supports Strategic and Enterprise Financial Services institutions across banking, insurance, capital markets, and fintech — organizations operating at the intersection of data, integration, AI, regulation, and digital transformation.The Solution Engineers reporting to this leader represent some of the most experienced technical professionals in the organization. Many are Principal-level or industry-recognized experts who have spent years building credibility with customers and the field.This role therefore requires a different type of leader.You will not succeed here by directing activity.You will succeed by earning followership, sharpening elite talent, and raising the professional bar of the Solution Engineering discipline.Your Responsibility Is ToElevate the capabilities of already highly successful professionalsEnsure our teams consistently demonstrate executive presence and architectural authorityAlign technical strategy with Sales leadership, industry trends, and emerging AI-driven architecturesPosition Salesforce’s Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformationThis role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.What You Will DoLead and Develop an Elite SE OrganizationLead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.Your Role Is ToEarn credibility with highly experienced technical professionalsCoach senior SEs to elevate their craft in strategy, storytelling, architecture, and influenceIdentify skill gaps early and drive continuous developmentBuild the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and LeadersLean-in with our Sales team - AEs, RVPs, and AVPThis leader must be comfortable coaching individuals who may be:Have strong technical knowledge and experienceIndustry veteransStrong sellersor already recognized expertsYour leadership comes through clarity, coaching, and standards.Raise the Professional Bar of Solution EngineeringYou will define what excellence looks like for Strategic/Enterprise Solution Engineers.This Includes ElevatingExecutive communicationDiscovery and problem framingBusiness outcome alignmentArchitectural storytellingDemonstration craftsmanshipStrategic deal orchestrationYour goal is to ensure the team operates as trusted advisors to senior technology leaders, not simply product specialists.A trusted advisor is someone whose guidance is sought before decisions are made, not after. Drive the Data Foundation Strategy for Financial ServicesFinancial Services organizations cannot deploy AI without trusted, connected, and governed data.You will ensure the team can clearly articulate how Salesforce’s Data Foundation enables this through:MuleSoft integration architectureInformatica data management and governanceData360 and analyticsAI and Agent-driven automationYour team must be able to guide CIOs, CDOs, CTOs, and enterprise architects through the architectural journey from:Business outcomes → Algorithms → Architecture → PlatformPartner with Sales Leadership to Win Strategic DealsYou Will Work Closely WithAVPRVPsStrategic AEsClient ArchitectsPlatform SE teamsSalesforce Core teamsInformatica teamsData360 teamsResponsibilities IncludeInspecting pipeline quality and opportunity executionProviding technical deal strategy for must-win opportunitiesAnticipating risk early (technical, organizational, political)Ensuring SE engagement drives confidence, differentiation, and technical winsYou will also help shape account strategies and market narratives, not simply support them.Establish Technical Thought LeadershipThis role is responsible for shaping Financial Services technical narratives that the field can leverage including novel approaches. Examples IncludeIndustry architectures for AI-ready data platformsIntegration and data governance patternsFinancial Services-specific transformation strategiesReusable demos, POVs, and solution frameworksNew approaches to solutions that require new capabilitiesThe output of this work must be repeatable, scalable intellectual property, not one-off deal artifacts.What Success Looks LikeWithin 12–24 MonthsYour team is recognized internally and externally for:Executive credibility with Financial Services customersArchitectural depth across integration, data, and AIStrong partnership with Sales leadershipConsistent technical differentiation in complex dealsAdditionallySenior SEs continue to grow rather than plateauNew Principal and Distinguished-level talent emergesStrategic opportunities increasingly rely on your team’s perspectiveMost ImportantlyThe professionalism of the SE discipline visibly rises across the organization.What You BringLeadership Experience10+ years in Solution Engineering, Technical Pre-Sales, or Enterprise ArchitectureExperience leading and mentoring senior technical professionalsDemonstrated ability to influence individuals without relying on authorityFinancial Services ExpertiseDeep understanding of banking, insurance, capital markets, fintech, or paymentsFamiliarity with regulatory, operational, and technology pressures facing the industryTechnical DepthStrong Understanding OfEnterprise integration patternsAPI and event architecturesData platforms and governanceAI-enabled business architecturesExecutive PresenceComfort Engaging Senior Leaders IncludingCIOCTOCDOEnterprise ArchitectsLine-of-business executivesLeadership PhilosophyA Bias ForClarityAccountabilityProfessional standardsContinuous improvementYour role is to get more out of talented people than they believed they were capable of. Why This Role MattersFinancial Services organizations are entering a new era defined by:AI-driven decisioningData platform consolidationRegulatory complexityDigital product innovationNone of this works without a modern Data Foundation.This Role Helps DefineHow Salesforce supports that transformationHow Solution Engineers lead those conversationsHow technical credibility accelerates enterprise changeThe OpportunityThis is not a management role.This is a profession-shaping leadership role.You Will InfluenceHow enterprise customers think about architectureHow Solution Engineers operate as trusted advisorsHow Salesforce’s Data Foundation strategy is executed in Financial ServicesIf you want to lead elite technical professionals and shape the future of enterprise architecture conversations, this is the opportunity.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $196,700 - $263,060 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $216,370 - $289,380 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.