Conferences & Events Manager

Job no: 497025Work type: Full-timeCampus: Mount Carmel - Hamden, CTCategories: StaffOverviewQuinnipiac University invites applications for the position of Conferences & Events Manager, a key role responsible for leading the planning and execution of a diverse portfolio of conferences, summer programs, and campus events. In this highly collaborative role, the Conferences & Events Manager serves as the primary client partner from contract through program completion, ensuring a seamless and high-quality experience for both internal and external stakeholders. The manager oversees complex, multi-day programs while coordinating resources across campus to support successful event delivery. Through strong relationship management and operational leadership, this role contributes to client satisfaction, repeat business, and the continued growth of the university's conference and event services. This is an exciting opportunity for a collaborative and detail-oriented professional to help showcase Quinnipiac's campus as a premier destination for conferences and events.About QuinnipiacQuinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities.The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings.As Quinnipiac grows, we remain guided by the core values that define our community and shape the experience of every student and employee.We are fiercely committed to ensuring every Bobcat thrives. We are a lifelong partner for every learner.We passionately care about our community. Everyone should feel welcome and valued.We boldly shape our university's future. We will forge a path of impact together.These values are the foundation of who we are and reflect the Quinnipiac spirit found across our campuses. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.ResponsibilitiesEvent & Program ManagementPlan, coordinate, and execute a high-volume portfolio of one-day events, multi-day conferences, and summer academic and athletic residential programsServe as the primary client relationship manager from post-contract through program completionProvide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow to ensure successful outcomesCoordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholdersUtilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolutionIndependently manage 75+ events annually, balancing competing priorities and deadlinesSupport business development efforts by assisting with front-end inquiry intake procedures to maintain strong conversion ratesAssist with site visits, proposal development, and contract preparation as neededSupport program registration using the preferred platform to collect participant data, process payments, and distribute pre-event communicationsCultivate repeat business and long-term client relationships through high-quality service delivery and proactive account managementContribute to summer operations planning, staffing models, and space optimization initiativesAssist in the development and continuous improvement of standard operating procedures and service guidelinesStaff Supervision & LeadershipSupervise, train, and provide day-to-day direction to student and seasonal staff as assignedProvide on-site operational leadership during programs, including evenings and weekends as requiredModel and promote a professional, service-oriented, and inclusive team cultureProven ability to collaborate effectively with individuals from varied backgrounds.Education RequirementsBachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.QualificationsMinimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environmentDemonstrated success managing multi-day residential programs and high-volume summer operationsStrong project management, organizational, and problem-solving capabilitiesProven ability to manage multiple complex programs simultaneously in a fast-paced environmentExcellent interpersonal and client relationship management skillsProficiency in Microsoft Office and event management, housing, or scheduling systemsProven ability to collaborate effectively with individuals from varied backgroundsPreferred ExperienceExperience in a revenue-generating auxiliary, conference services, or similar operationFamiliarity with contract administration, risk management, and campus compliance requirementsExperience supervising student or seasonal staffWorking knowledge of campus housing, dining, and facilities operationsWork Schedule & EnvironmentThis position requires schedule flexibility, including evenings, weekends, and extended hours during peak summer and event periods. On-campus presence is required during active programs and events.Special Instructions to ApplicantsTO APPLY:Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references.We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.Note to Faculty/Staff Applicants OnlyIf a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate's current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact.Advertised: April 29, 2026 Eastern Daylight TimeApplications close: Open until filledJ-18808-Ljbffr