Telecom Network Operator

Telecom Network Operator (NOC Video Monitoring and Integration)Dallas TXKey Roles & Responsibilities Directly or through others, the incumbent will serve in one of the defined roles below:Summary: Candidate will be familiar with the telecommunications network design and architecture and will generally work independently under normal supervision. Incumbents will participate on project teams to provide support for the implementation of new systems and in the diagnosis of network problems. Incumbents will participate in discussions with vendors and service providers in order to assist in the diagnosis and resolution of network problems. This individual will provide a secondary technical support role on a major network system and may provide support for other, smaller systems. Incumbents will have a general knowledge of design standards, applicable regulations, and codes and will strengthen these skills as they work within this level. Incumbents will be familiar with and gain an increased knowledge of the technical support requirements and procedures for the specific technologies and equipment supported including the provisioning of services, system documentation requirements, and asset management requirements. Incumbents will conduct trend analysis and capacity analysis to anticipate changes in the business environment and take appropriate action. Experienced Incumbents are expected to train new candidates and may occasionally guide the work of Associates. Incumbents are expected to keep abreast of changing telecommunications regulations and technologies. Technical certifications may be required depending on the specific role.Key Roles & Responsibilities Directly or through others, the incumbent will serve in one of the defined roles below:The Telecomm Network Operator is the technical expert on multiple telecommunication protocols and is responsible for ensuring that the network is performing to optimum capacity. Depending on assignment, the Telecomm Network Operator may work independently or under the supervision of a lead. Duties of this Telecomm Network Engineer include:Strong understanding of Video Monitoring and Access Control systemsPlanning and implementing changes to the Transport network to ensure adherence to all Change Management policies and proceduresStriving to resolve all issues and to identify the root cause of every problemCoordinating all planned outagesCommunicating with verbal and written status reports as requiredPerforming end-to-end analysis on the transport network through a capacity/availability/response time analysisAssisting in the training of new candidatesAdhering to safe work practices to support the goal of no reportable accidents within ITBeing on call and shift work– is a 24x7 operation and all personnel will be on call in the event of a problemKeeping abreast of technology changes, evaluating and recommending network components and developing documentation and installation standards for these componentsFAA tower lighting notificationsUpdating system and procedures documentation for all network hardware on the document databasePlanning and implementing changes to the Transport network to ensure adherence to all Change Management policies and proceduresStriving to resolve all problems on the first visit and to identify the root cause of every problemCoordinating all planned outagesCommunicating with verbal and written status reports as requiredPerforming end-to-end analysis on the transport network through a capacity/availability/response time analysisAssisting in the training of new candidatesProviding primary support for at least one major system (microwave, two-way radio, wireless LAN, etc) and secondary support on multiple minor systemsAdhering to safe work practices to support the goal f no reportable accidents within ITBeing on call – the transport network is a 24x7 operation and all personnel will be on call in the event of a problemThe Network Operator is responsible for the operation, monitoring, and control of both digital