Residential Landscape Account Manager
SUMMARY:The role of the Residential Account Manager will be responsible for managing a portfolio of residential landscape maintenance accounts. Account Manager must have a strong work ethic, enjoy interacting with the public and oversee multiple large residential clients by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Building an outstanding production team - developing employees and working with employees to build and support a team environment Managing production for our high quality service including understanding basic horticultural concepts and working efficiently and safely at all times Ensuring that customers are completely satisfied through effective communication, relationship building and regular site visits Selling enhancement services in order to improve site conditions; coordinating with other branch employees and customers to ensure that enhancement work is completed successfully, on budget and on time Ensuring a safe environment for employees, customers and the general public Acting as a liaison between clients and our branch to ensure that receivables are current and collections are performed if needed Maintaining monthly budgets and reporting results to management Demonstrating role model behaviors on ethics and integrity as well as positively promoting Company culture. Performs other duties by management as needed