Billing Supervisor

Position SummaryThe Billing Supervisor is responsible for overseeing the firm’s billing operations to ensure accurate, timely, and compliant client invoicing. This role supervises billing staff, manages complex legal billing requirements across multiple client electronic billing systems, and serves as a key liaison between attorneys, finance leadership, and clients. The Billing Supervisor plays a critical role in revenue cycle management and client satisfaction within a midsized law firm environment. The Billing Supervisor will report directly to the CFO and will work closely with the Management Accountant and the Accounting/Billing Coordinator as a Team Lead.Key ResponsibilitiesSupervise and mentor the Accounting/Billing Coordinator, ensuring consistent adherence to firm policies, client guidelines, and best practicesOversee the preparation, review, and distribution of client invoices using SurePoint LMS Finance Enterprise (LMS V / LMS)Manage billing workflows across multiple client billing platforms, including client‑specific e‑billing systems (including, but not limited to, appealing client-generated billing adjustments and coordination of matter budgets)Ensure compliance with outside counsel guidelines, engagement letters, billing rate agreements, and firm policiesReview pre-bills for accuracy, completeness, narrative quality, and compliance prior to final submissionPartner with attorneys and legal assistants to resolve billing issues, adjustments, and write‑offsMonitor billing timelines, identify and address delays, and ensure prompt invoicingAssist with billing‑related audits, internal controls, and process improvement initiativesTrack outstanding receivables, process accounts receivable deposits, and be responsible for collections and associated monthly reportingPrepare billing, AR, and financial reports using Microsoft Excel and firm financial systemsCollaborate with Finance and Accounting leadership on billing strategy, forecasting, and collections supportMaintain billing documentation, procedures, and staff training materialsOversee the establishment of new matters and the generation of conflict of interest reportsReview client cost inputs weekly in expense management systems for compliance with client billing guidelinesOversee the integrity of the billing systems to include closing mattersQualificationsBachelors degree in Accounting, Finance, Business Administration, or a related field preferred or equivalent professional experienceFive (5) or more years of legal billing experience, with prior supervisory or lead experience preferredExperience using Surepoint LMS Finance Enterprise strongly preferredDemonstrated experience working with multiple client billing and e‑billing systemsProficiency in Microsoft Office, particularly Excel (pivot tables, reporting functions)Working knowledge of legal billing practices, LEDES formats, timekeeping, and client billing requirementsStrong attention to detail, organizational skills, and ability to manage deadlinesProfessional communication skills and the ability to work effectively with attorneys, staff, and clients