Day Residential Mentor & Character Coach

About IMG AcademyNamed one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performanceOnline college recruiting, via the NCSA brand,providing content, tools, coaching and access to a network of 40,000 college coachesThe Day Residential Mentor and Character Coach serves as a presence in the residence halls promoting a safe, secure, and healthy environment. This person will primarily be the first point of contact for students, parents and staff in each dorm.Position ResponsibilitiesActively supervise, engage with, and promote social growth and inclusion among students. Serve as a responsible, adult presence, providing guidance and support in the residence halls for student-athletes.Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintainedPromote a positive healthy environment for the student-athletesMaintain the residential hall, including room checks and head countBe aware of student-athletes' daily schedulesAssist leadership with various projectsDesign and implement residence hall programming as neededAdhere to all company policies, procedures, and business ethic codesOther duties as assignedOperationsMonitor students in dorms and throughout campus, including wake up schedulesPerform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requestsCoordinate with safety and security staff to ensure the security of students and residence hallsAssist with housing process including check in/out, early arrivals and opening/closing of residence hallsAttend and contribute to department meetingsAttend and contribute to general planning for Academy and summer camp programsCommunicationCommunicate openly and regularly with students and parents/guardians. Act as first point of contact for parents and students during the day. Problem solved and address concerns as needed.Take detailed notes and communicate areas of note or concern effectively with the assigned mentor and appropriate leadershipCommunicate and follow up on conduct expectations of all student-athletes when applicableCommunicate and enforce appropriate disciplinary actions for violationsCarry out emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.Build positive relationships and collaborate with departments including sports, academics, health services for student-athlete's developmentQUALIFICATIONSRequired Minimum QualificationsBachelor's degree or equivalent experience in Education, Psychology, Sports Management, or related areaRequired Skills and AbilitiesMust possess good judgment and sensitivity relating to students of various backgroundsAbility to handle challenging situations professionally and with sensitivityExcellent written and verbal communication skillsExcellent guest service skillsHighly organized with the ability to juggle and prioritize multiple projects effectivelyAbility to multitask and prioritize in a fast-paced settingA superior work ethicDesire to work collaboratively with colleaguesPreferred Qualifications and SkillsMaster's degree in Education, Counseling, Psychology, Sports Management, or related areaExperience in education, sports or related areaExperience as collegiate athleteExperience with residential life in a boarding school environment and/or summer campsExperience with working with students grades 6 to 12Experience in counseling, crisis response, and mediationExperience in a high-pressure, academic/performance settingFirst Aid and CPR CertificationProficient with computers and computer systemsBilingualBackground Requirements:Requires a background check upon offerRequires a drug test upon offerBenefits:As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles.Comprehensive Medical, Dental and VisionFlexible Spending Account and Health Savings Account options401k with an Employer MatchShort Term and Long Term DisabilityGroup and Supplemental Life & AD&DGym Discount ProgramPet InsuranceWellbeing Programand more!Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Get to know us better:www.imgacademy.comwww.imgacademy.com/careers