Senior Data Analyst

The Senior Data Analyst at AssistRx serves as a primary point of contact between client organizations and internal data systems. This role leads the full lifecycle of Data Transfer Agreement (DTA) documentation, conducts structured gap analyses between source and target data environments, and translates complex data findings into actionable insights for both technical and executive audiences. Strong written and verbal communication skills are essential, as this analyst will engage directly with customers on data governance, integration readiness, and reporting needs.Duties & Responsibilities Data Transfer Agreements (Primary Responsibility)Author, maintain, and update Data Transfer Agreements (DTAs) for all client and partner data-sharing arrangements.Collaborate with legal, compliance, and IT security to ensure DTAs reflect current data flows, retention policies, and regulatory requirements.Serve as subject matter expert on DTA scope during client onboarding and contract renewals.Track DTA revision history and surface expiration or gap alerts proactively.Gap AnalysisLead structured gap analysis between presentation DB views, Scriptly schema, and source system data to identify coverage, mapping, and quality gaps.Produce clear gap analysis documentation with prioritized remediation recommendations for data engineering and product teams.Monitor ongoing gap metrics and communicate trends to stakeholders via dashboards and regular reports.Translate gap findings into actionable data quality requirements and DTA scope adjustments.Customer & Stakeholder EngagementServe as a direct customer-facing resource for data-related inquiries, onboarding, and ongoing reporting needs.Lead client-facing data reviews, walking stakeholders through findings, gaps, and resolution timelines.Build trusted relationships with customer data teams, acting as an interpreter between business requirements and technical data architecture.Gather and document client data requirements, translating them into analytical specifications and DTA updates.Data Analysis & ReportingWrite optimized SQL queries (Snowflake/SQL Server) for complex data extraction, transformation, and validation across the integrated data environment.Design and maintain reporting solutions and dashboards for client and internal stakeholders.Interpret data, formulate findings, and deliver concise, well-structured reports and presentations.Validate data quality by filtering, cleansing, and cross-referencing datasets against known schema mappings.Apply statistical techniques to analyze trends, outliers, and performance indicators.Process & DocumentationDevelop and maintain data documentation including data dictionaries, field-level lineage maps, and integration runbooks.Identify and propose process improvement opportunities based on gap analysis and customer feedback.Support continuous improvement of data collection, mapping, and quality control workflows.Qualifications RequiredBS in Computer Science, Information Systems, Mathematics, Statistics, or related field.5+ years of experience in a data analyst role with direct client or customer-facing responsibilities.Demonstrated experience drafting, reviewing, or maintaining Data Transfer Agreements or similar data governance documents.Intermediate-level SQL (Snowflake preferred); comfortable writing complex multi-CTE queries and aggregations across large datasets.Strong experience conducting gap analysis between source and target data systems, with formal documentation of findings.Excellent written and verbal communication skills — able to produce clear, executive-ready reports and lead client-facing data discussions.Understanding of ETL or ELT processes.PreferredFamiliarity with healthcare or specialty pharmacy data environments (hub services, patient support, and copay programs).Experience with dbt, data warehouse modeling, or column-level data lineage tools.Knowledge of HIPAA, data privacy regulations, and data governance frameworks relevant to healthcare data sharing.Experience with data visualization and reporting tools (Tableau, Power BI, Looker, or equivalent).Experience with Python or R for data analysis and automation.Core Competencies Written CommunicationProduces clear, accurate, well-structured documents including DTAs, gap analyses, and stakeholder reports. Edits for precision and adapts writing style to audience.Oral CommunicationLeads client-facing data reviews and internal presentations with clarity and confidence. Listens actively, responds to questions, and adjusts explanations for technical and non-technical audiences.Customer FocusBuilds trusted relationships with client data teams. Understands customer data needs and translates them into actionable requirements and documentation.Analytical ThinkingSynthesizes complex, multi-system data to identify gaps, inconsistencies, and opportunities. Uses both quantitative methods and domain expertise to reach sound conclusions.Attention to DetailMaintains accuracy across DTA documentation, SQL logic, and gap analysis outputs. Proactively catches errors before they reach stakeholders.InitiativeProactively identifies data gaps, expiring agreements, and process improvement opportunities without waiting to be directed.AdaptabilityAdjusts analytical approach and communication style as data environments, client needs, and priorities evolve.TeamworkCollaborates with legal, engineering, product, and client-success teams to deliver integrated data solutions and compliant data agreements.Ethics & ConfidentialityHandles sensitive client data with integrity. Upholds data governance policies and treats DTA obligations as binding commitments.Technical SkillsContinuously develops expertise in SQL, data warehousing, schema mapping, and data governance tooling. Shares knowledge with team members.Work Environment This position operates in a professional office or remote environment.Continual computer use; standard office lighting and ergonomic workspace.Occasional evening or weekend work may be required to meet project deadlines.Domestic travel may be required for client engagements.The above describes the general content and requirements for this position. It is not an exhaustive statement of duties. Management reserves the right to assign or reassign responsibilities at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Acknowledgement I have read and understand the responsibilities of this position and agree that I am able to perform the essential duties described above.