Field Service Technician
Apply Here: https://coatscompany.applytojob.com/apply/mVbQInZHN4/Field-Service-Technician
Location: Santa Clarita, CA (Territory-Based Role)
COATS is seeking a motivated and mechanically inclined Field Service Technician to support customers throughout the Santa Clarita area. This role is responsible for installing, servicing, repairing, and training customers on our industry-leading tire and wheel service equipment, including Coats®, BaseLine™, and Ammco® products.
If you enjoy hands-on work, problem-solving, and working independently while delivering outstanding customer service, this could be the opportunity for you.
What You’ll Be Responsible For
Install and commission tire and wheel service equipment at customer locations
Diagnose and repair mechanical and electrical issues in the field
Provide hands-on training to customers on proper equipment usage and safety
Deliver technical support and build long-term customer relationships
Maintain accurate service documentation and reports
Identify and escalate unsafe conditions when necessary
Travel daily within your assigned territory
Paid Training Program
We set you up for success with a structured onboarding experience:
2 weeks in Nashville, TN –hands-on classroom and equipment training
2 weeks of field training –ride-along with an experienced technician
This comprehensive 4-week program ensures you’re confident and prepared before working independently.
Qualifications & Requirements
High school diploma or GED required (technical degree preferred)
1–2 years of experience in mechanical or electrical installation/repair
Basic knowledge of electrical systems and use of diagnostic tools
Strong customer service and communication skills
Comfortable using tablets and mobile technology
Valid driver’s license with a clean driving record (annual MVR review required)
Ability to lift up to 50 lbs and perform physical tasks including bending, kneeling, and lifting
Comfortable driving daily as part of core job responsibilities
Compensation
This position offers a base pay of $20.00 per hour. In addition, technicians are eligible to earn productivity-based incentives through our commission structure, with total compensation typically ranging between $20.00 and $36.00 per hour, depending on individual performance.
Benefits Offered
401(k) with company match – eligibility on day one.
Health, dental, and vision coverage – begins on your first day.
Paid time off – minimum of two weeks annually plus 11 company-paid holidays.
Additional paid and sick leave in line with applicable state and local laws.
Legal and identity theft protection options.
Perks:
Company vehicle and fuel card provided.
Full toolkit supplied.
Annual uniform and footwear allowances.
Company-issued cell phone, tablet, and consumable supply account.
Why Join COATS? As a leader in wheel service and automotive equipment, we’re proud to manufacture in Nashville and serve clients worldwide. With our commitment to innovation and support, you'll be part of a team that empowers clients to thrive.
Coats is a leading smart repair brand specializing in vehicle maintenance systems, service, and data that keep work flowing. We offer a full-shop portfolio of tire changers, wheel balancer and aligners, lifts, inspection and compressor technologies, designed and built in the U.S. and serviced locally by our own factory-trained technicians. Everything we do is designed for ease-of-use and serviceability and delivered with the authentic Coats Attitude. Our team of smart repair pros work in complete alignment with customers on a single mission -- to create High Performing Shops where people keep moving and technology turning.
The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
Job Type: Full-time
Pay: $20.00 - $36.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Work Location: In person