Commercial Lines Account Manager

Job Roles And ResponsibilitiesBuild and maintain strong client relationships through responsive and high-quality service.Manage new and renewal commercial insurance business.Evaluate risk exposures and place appropriate commercial coverage aligned with underwriting guidelines.Process endorsements, policy updates, and renewals accurately and efficiently.Review renewal and expiration activity and support client retention strategies.Serve as liaison between clients, producers, underwriters, and internal teams.Identify cross-sell and account expansion opportunities including umbrella, flood, and business interruption coverages.Maintain accurate records within agency management systems.Ensure compliance with carrier requirements and internal procedures.Stay current on commercial insurance products, carrier guidelines, and industry best practices.Qualifications And Certifications3-5 years of experience in insurance servicing, account management, or customer service.Active Georgia Property & Casualty Insurance License.Experience in commercial lines insurance preferred.High School Diploma, GED, or Associate Degree in Business or related field; Bachelor's degree preferred.Strong client relationship management and communication skills.Strong organizational, analytical, and problem-solving abilities.Proficiency in Microsoft Office Suite and agency management systems.High attention to detail and documentation accuracy.Ability to work collaboratively in a team-oriented environment.Commitment to confidentiality, professionalism, and ethical standards.BenefitsMedical InsuranceDental InsuranceVision InsuranceFlexible Spending AccountHealth Savings AccountCommuter Transit ProgramsShort-Term Disability InsuranceLong-Term Disability InsuranceGroup Term Life InsuranceEmployee Assistance ProgramPaid Parental LeavePaid HolidaysPaid Time Off401(k) with Employer Match