IT Support Specialist - Secret Clearance

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.Key responsibilities include:Provide desktop and end-user support within a secure DoD environmentTroubleshoot hardware, software, and network issuesInstall, configure, and maintain Windows-based systemsSupport Microsoft Office and Adobe product suitesDocument issues, resolutions, and system changesEnsure compliance with DoD policies, procedures, and security requirementsMaintain system updates and stay current on supported technologiesRequirementsRequired Qualifications:Active Secret security clearanceU.S. citizenshipCompTIA A+ certificationCompTIA Security+ certificationWindows 10 Computing Environment Certification (or current DoD-approved equivalent)MCTS - Windows 10 certification (or current equivalent if accepted)Available for OCONUS travel about once per month for up to 7 days per tripPreferred Qualifications:Bachelor's degree10+ years of IT support, desktop support, or help desk experienceExperience providing IT support in DoD or federal environmentsBenefitsComprehensive health insurance (medical, dental, vision)401(k) retirement plan with company matchPaid time off and federal holidaysProfessional development and certification reimbursementOn-site role at Fort Bliss, TX with opportunities to support critical federal missionsDynamic, growth-oriented work environment