Program Manager

About Lucayan Technology Solutions LLC At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter. Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred. Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location. Employment Type: Full-Time M-F Core business hours with on-call availability Job Summary We are seeking an experienced Senior Program Manager to lead a multi-disciplinary IT team supporting enterprise-level technology operations for a federal government client. You will serve as the primary point of contact between our delivery team and government stakeholders, driving execution, performance accountability, and compliance across a complex IT support program. Key Responsibilities Lead overall program planning, execution, and performance reporting for a complex federal IT support contract Serve as primary client-facing representative ensuring clear, proactive communication with government stakeholders Develop and maintain comprehensive program documentation including project schedules, risk registers, staffing plans, and management plans Oversee monthly status reporting and prepare executive-level briefings for senior leadership Manage personnel transitions, key personnel changes, and onboarding with no degradation of service Coordinate across technical disciplines including application administration, cybersecurity, database management, and software development Ensure all contract deliverables are submitted on time, accurately, and in required format Manage software license renewal tracking and procurement coordination Support transition-in and transition-out activities to ensure continuity of operations Required Qualifications U.S. Citizenship required Security Clearance: minimum T3 required Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field Minimum 8 years of experience in IT program management Proven experience managing multi-disciplinary IT teams in federal government or DoD environments Strong knowledge of project management methodologies Experience managing deliverables and performance in compliance with federal contract requirements Preferred Qualifications PMP (Project Management Professional) certification Experience with DoD contract management, DFARS compliance, and federal acquisition regulations Familiarity with ServiceNow, Jira, or similar ITSM/ticket management platforms Knowledge of DoD Risk Management Framework (RMF) and NIST 800-37