Client Support Agent

Entry Level Client Support AgentOur firm is one of the leading customer acquisition firms in Florida, recognized for providing our superior clients with the finest customer service. Thanks to our passionate and relentless team, we can consistently assist our clients' expansion and significantly increase their new customer acquisitions at a higher rate than ever! As we prepare for our next development, we are looking for enthusiastic individuals to join our dedicated team as an Entry Level Client Support Agent.As a customer acquisition firm, our mission is to build strong connections with our clients and their customer base. Our Entry Level Client Support Agents act as a liaison to maintain our client's relationship with their loyal consumers. We prioritize our customer's needs, create solutions, process their sales orders with care, and leave them with an unforgettably positive impression. We ensure that our Entry Level Client Support Agents are given the right tools to succeed through our comprehensive training. If you are truly passionate about growing your interpersonal skills, collaborating in a team environment, and eager to develop your career, then our Entry Level Client Support Agent role was made for you!As An Entry Level Client Support Agent You Will Be:Assisting customers in person with a friendly, approachable demeanor to improve customer satisfaction and increase customer retentionBuilding value to our clients services by educating their customers on renewable energy and solar optionsComparing and optimizing solutions to meet customer's needs and documenting all information to set up a consultationKeeping in contact with customers over the phone to confirm appointments and follow upsTraining with the upper management team on a daily basis to ensure knowledge of client's promotions, products, and structure is updated and retainedCollaborating as a team with fellow Client Support, Sales, and Leadership members to exceed client's projected goalsSkills Preferred For Our Entry Level Client Support Agent Position:Possess strong verbal communication skillsAbility to assess potential challenges and be solution orientedAn exceptional student mentality and desire to enhance a customer's experienceHighly motivated and works well in a fast paced environmentAbility to build a strong rapport with clients and consumers in a compassionate, empathetic, and positive mannerBasic Qualifications We Look For In An Entry Level Client Support Agent:Prior experience as Customer Service Representative or Client Support Representative is a bonusHigh School Diploma or equivalent certificationUS Work AuthorizationHours of Operation for this position are 9:00am - 6:00pmPowered by JazzHR