Night Auditor - $17.50 per hour (55009)

Pay rate: $17.50 an hourSUMMARY: Ensure guest satisfaction and revenue optimization. Responsible for a high level of guest service as described in your departments guest service standards.ESSENTIAL DUTIES AND RESPONSIBILITIESAudit, balance, post and report on hotel operations ensuring accuracy of the hotels financial and accounting recordsGreet and interact with guests in a warm, friendly and professional manner promptly handling requests and complaintsMake reservations, check-in and check-out hotel guests and process paymentsAnswer phones, maintain a cash drawer, operate office equipment and other related tasksKNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and Certification Required:High School Diploma/GED or equivalent experiencePreferred:2-year degree in Accounting or related fieldSkills Required:Accurate and detail-orientedHighly organized and ability to adapt quickly to changing prioritiesStrong computer skills Microsoft Office (Word, Excel and Outlook) and WindowsExcellent written, verbal and interpersonal communication skillsExcellent problem solving skillsAbove average math skillsProven to accurately typeAbilities Required:Ability to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to serve both internal and external customersAbility to speak in a clear, concise and pleasant voiceAbility to answer a multi-line phone system in a professional and courteous mannerREQUIRED TRAININGTreasure Island guest service trainingEffectively Handling Harassment trainingBloodbourne Pathogens trainingTelecommunications Systems trainingProperty Management Systems trainingAny position-related training as determined by department managerPHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standingMust have a good sense of balance, and be able to bend and kneel frequentlyMust be able to reach and twist occasionallyMust be able to push, pull and grasp objects occasionallyMust have the ability to independently lift up to 5 pounds occasionallyMust be able to perform repetitive hand and wrist motionsMust have good eye hand coordinationWORKING ENVIRONMENTWork is performed in the Hotel but may require going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smokeMust be willing to work overnights, weekends and holidaysExtensive computer useOccasionally overtime may be requiredOccasionally must deal with angry or hostile individuals