Executive Operations Manager

Executive Operations ManagerFounding Team Member | The Erika Group at CompassWashington, DC | Full-Time | In-PersonSalary: $75,000 + Annual Performance BonusHelp Build the Future of Boutique Luxury Real EstateThe Erika Group is a boutique luxury real estate team at Compass serving buyers and sellers throughout Washington, DC, Maryland, and Virginia.We believe luxury isn't defined by price point—it's defined by exceptional service, thoughtful strategy, attention to detail, and genuine relationships. Every client experience, every listing, and every interaction reflects our commitment to excellence.As we continue to grow, we're looking for an Executive Operations Manager to become the operational backbone of our team and a trusted partner to the founder. This is a unique opportunity to join a growing business at an early stage, take on meaningful responsibility, and help shape the systems, processes, and client experience that define our brand.This is a fully in-person role based in Washington, DC. We believe the best ideas come from collaboration, mentorship, and working side by side. You'll work directly alongside the founder, gain exposure to every aspect of the business, and have the opportunity to make a meaningful impact from day one.This is not a traditional administrative role. It's an opportunity for someone who enjoys building, improving, organizing, and making ambitious ideas happen.What You'll DoBuild Exceptional Client ExperiencesDeliver a concierge-level experience from first conversation through closingCoordinate every detail to ensure transactions run seamlesslyMaintain proactive communication with clients, vendors, lenders, title companies, and agentsCreate a polished, organized, and memorable experience for every clientDrive Business OperationsManage residential transactions from contract to closingBuild and refine operational systems and workflowsOversee calendars, scheduling, and project managementCoordinate listing launches, marketing initiatives, client events, and special projectsManage CRM systems, databases, and business processesIdentify opportunities to improve efficiency as the business growsPartner with the FounderServe as a trusted right hand and strategic thought partnerAnticipate needs and solve problems before they ariseKeep priorities organized and projects moving forwardBring structure, accountability, and follow-through to every aspect of the businessWho You AreWe're less interested in your industry background than we are in how you approach your work.You are someone who:Thrives in a fast-paced, client-facing environmentLoves creating order from complexityIs exceptionally organized and detail-orientedTakes ownership and follows throughCommunicates with confidence, professionalism, and warmthIs resourceful, proactive, and solutions-orientedEnjoys working directly with founders and helping build a growing businessReal estate experience is a plus, but not required. Candidates with backgrounds in executive support, operations, consulting, hospitality, project management, events, law, finance, or other client-service industries are encouraged to apply.What Success Looks LikeWithin your first six months, you will:Become the operational heartbeat of The Erika GroupBuild systems that create consistency and efficiencyEstablish yourself as the first point of contact for many day-to-day operationsHelp deliver an exceptional experience for every clientCreate the foundation that allows the business to continue growing and scalingWhat We ValueWe are intentionally building a small, collaborative, high-performing team.We value:Excellence without egoKindness and professionalismCuriosity and continuous improvementThoughtful communicationTeam-first thinkingWe believe the best ideas can come from anyone, and we want someone who is excited to contribute, take initiative, and grow alongside the business.Compensation & BenefitsBase salary of $75,000Annual performance bonus tied to team successProfessional development opportunitiesDirect mentorship and exposure to every aspect of a top-performing real estate businessSignificant opportunity for long-term growth and increased responsibility as The Erika Group expandsWhy Join Us?We're not looking for someone to simply manage tasks; we are looking for someone who wants to help build something exceptional.If you're excited by the idea of joining a boutique team, wearing many hats, solving problems, creating systems, and making a meaningful impact from day one, we'd love to hear from you.Please submit your resume and a brief note introducing yourself and telling us why this opportunity speaks to you.