Multi-Unit General Manager

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Federal Hill, located within the TF Green Airport, is looking for a Multi-Unit General Manager to oversee all our locations! The Multi Unit General Manager is responsible for overseeing and managing the operations of multiple locations. You will ensure that each location operates efficiently, meets business targets, and delivers exceptional hospitality. The position will also be responsible for all restaurant operations, developing the team and overseeing the financial performance of the restaurant. The position requires someone with an excellent work ethic and dedication to hospitality. Someone who loves interacting with guests, is detail-oriented, organized, is a team player and understands the company’s mission and core values. QUALIFICATIONS Oversee day to day operations of multiple locations, ensuring all sites meet company standards for quality, efficiency, and service. Exceeding customer expectations of service, food quality, and cleanliness Addressing and resolving customer complaints quickly and professionally Maintaining a positive company and brand image through involvement in the community Maintaining company standards in food safety, product and facility specifications Ensuring a safe, secure, and healthy restaurant by following sanitation standards and procedures; complying with health and legal regulations and maintaining security systems Hiring, training and disciplining staff Working with Marketing Manager to implement marketing programs to attract new customers Working with the Kitchen Manager to control purchases and inventory Developing a successful restaurant business plan, including budgets, marketing, sales projections and evaluation of competitors Ensuring the profitability and strong financial performance of restaurant Filling out and submitting all required reports and maintaining records in a timely and accurate manner Keeping up to date on industry trends EDUCATION and/or EXPERIENCE College degree from an accredited university in Hospitality Management, or Business, strongly preferred 3+ years’ experience as a General Manager of a restaurant with over $3M in sales required Extensive wine and spirits knowledge with experience actively managing or overseeing dynamic wine and beverage programs Scheduling, inventory and purchasing experience Proficient with front of the house staff training CERTIFICATIONS AND LICENSING Food Safety, Servesafe Grove Bay Concessions is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.