Administrative Assistant/Receptionist

Pay Range $19-$21 per hourCompany OverviewCommunity Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.Position SummaryThe Administrative Assistant/Receptionist is responsible for providing a wide range of administrative and office support to the management team throughout various CTI programs to ensure the efficient operation of the department.Essential Functions And ResponsibilitiesProvide excellent customer service to visitors. Will work in the reception area, staff reception area greeting and welcoming clients as soon as they arrive at the officeManage reception area to ensure effective telephone and mail communications both internally and externally are answered, screened and forwarded to the appropriate person and officeEnsure reception area is clean and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/email and assist with event planningReceive, sort and distribute daily mail and deliveries. Ensure income and out-going mail is processed in a timely mannerMaintain and track visitor log book and manage the meeting rooms bookingsMaintain and update client's data informationOrder front office supplies and keep inventory of stockUphold the values of CTI – Equity, Integrity, CompassionThe duties listed above are representative of the work performed. Other related duties may be assigned.QualificationsHigh School Diploma or equivalent education1 year of clerical, receptionist and/or office experienceProficient computer skills to include: Windows, Microsoft Word, Excel, and the internet, and being comfortable learning new software and tracking systemsAbility to work well under pressure and possess good organization and problem-solving skillsAbility to manage multiple priorities and work in a fast-paced environment with minimal supervisionPleasant personality and professional telephone manner is essentialExcellent organizational, oral and written communication skills, customer service skillsGood attention to detail, and the ability to maintain confidentiality is essentialDesire to work with low-income, culturally diverse, and at-risk familiesPreferred QualificationsBilingual skills (Spanish/English)Associates DegreeBenefit InformationAt Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidaysMedical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet InsuranceTuition Reimbursement - Career Advancement and Professional Development Opportunities5% employer contribution to your 401K retirement account after 6 months of employmentGreat coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serveEqual Opportunity Employer – Vets/DisabledThis is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.