Senior Fraud Investigator

IntroductionSince 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.OverviewEast West Bank is seeking a Senior Fraud Investigator. The Senior Fraud Investigator reports directly to the Fraud Investigations Assistant Manager or Fraud Investigations Team Lead. The Senior Fraud Investigator will be responsible for investigating more complex suspected fraud events and mitigating loss exposure. Must be a self-motivated individual with the ability to adapt to changing priorities, analytical and focused with the ability to analyze documents and reports. May be required to support junior level investigators.ResponsibilitiesInvestigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and proceduresReview detection reports that monitor suspicious activityConduct analysis and research of account activity to assess levels of risk and detect fraudulent activityUtilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approachInterview victims, witnesses and/or suspects in order to obtain details of an incidentRecommend actions related to the accounts and relationshipsPrepare written investigative summaries for Senior ManagementProvide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposureProvide mentoring, training and guidance to junior investigatorsCreate and submit appropriate internal and external reporting of suspicious/fraudulent activityAssist department staff with daily work as necessary to keep department responsibilities within service level agreementsIdentify inaccuracies, inefficiencies or deviations and work with Fraud InvestigationsAssistant Manager or Fraud Investigations Team Lead to addressMay assist with validation testing for various departmental risk processes and technological upgradesMeet departmental goals satisfactorilyIn depth risk analysis and decision making involvedOperate with minimal supervision and may need to exercise independent judgement in completing assignmentsReview designer procedures to ensure such are up to date and in compliance with EWB established policiesEvaluates and analyzes current processes and provides recommendations as neededMay perform other duties as assignedQualificationsAt least 3 years of previous fraud investigations experience preferably within bankingPerform Quality AssuranceAssists in preparing for various audits and projects as assignedPerforms other duties as assignedHigh school degree required, Bachelor's degree preferredAlternative combination of education and experience: Associate degree or 5 years of banking center or investigative experienceApplicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.Compensation The base pay range for this position is USD $71,000.00/Yr. - USD $83,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.