Installation Planning Assistant - Foodservie Equipment

Job DetailsDescriptionFounded in 1902, N. Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather.Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.Job SummaryThis position is responsible for supporting installation activities and serving as the primary internal contact for a select number of client accounts and projects. Primary focus on service order processing, invoice management, and ensuring accuracy and completeness in related departmental transactions for designated services.Essential Duties And ResponsibilitiesAct as primary coordinator for specific installation projects/stores; communicate daily with Account Services team and update installation schedules as neededProcess install lines within SyteLine for alignment with service requests and ensure accuracy for invoicingMonitor job orders in SyteLine for assigned accountsIssue SRO’s (Service Request Orders) as directed for installations; align and process invoicesRespond to questions or requests and direct inquiries to the appropriate associate or cross-functional department as neededComplete Matterport scan requests and ensure billing alignment by making sure totals are in line with the quotePerform other tasks to support the installation department as neededExperience And EducationHigh School or GED1 - 2 years related experience and/or trainingOther Skills And AbilitiesProficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPointTechnical ability to learn and use a variety of software programs, such as SyteLineKnowledge of proper administrative and billing processesDemonstrates strong attention to detail and accuracy in processing tasks; familiarity with inventory systems or invoice workflows is a plusBasic understanding of manufacturing and installation processes and proceduresCommunicates well with others; speaks and writes clearly; asks for and offers help when neededInterpersonal; resolves questions and concerns in a professional manner; maintains confidentialityDetail oriented; meets quality standards and demonstrates accuracy and thoroughnessOrganized; completes work in a timely manner; able to prioritize and meet deadlinesProblem-solver; gathers and analyzes information skillfully and generates suggestions for improving workCapable of working independently and as a member of a team; contributes to building a positive team spiritWork Environment And Physical DemandsOffice Environment – quiet noise level but may be moderate at times; work may sometimes take place in non-standard workplaces (i.e., manufacturing environment).Manufacturing environment may cause exposure to heat, noise, vibration, odors, or dust.Sedentary Work – exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.Required to sit, stand, walk, see close and at distance, and talk and hear.