Inside Sales Representative

Position Title: Inside Sales Representative About Corrosion Engineering: Corrosion Engineering is the preeminent source for the most efficient, highest quality custom products and services which address high-abrasion material processing challenges. Corrosion Engineering collaborates with customers to provide creative and innovative solutions that optimize stakeholder value. Position Summary: The Inside Sales Representative is responsible for delivering a high level of service and support to customers, account managers, and internal departments. This role ensures accuracy in order processing, timely communication, and professional handling of all inquiries. The ISR contributes directly to customer satisfaction, operational efficiency, and overall business success. This position is a temp to hire position. Benefits and other company perks will be available once 520 hours of work have been performed. Schedule: Monday - Thursday 6:30 AM - 4:00 PM; Friday 6:30 AM - 10:30 AM. Summary of Responsibilities: Customer Support & Communication · Serve as the primary point of contact for customer inquiries, updates, and order status information · Provide prompt, accurate, and professional communication via phone, email, and internal systems · Resolve customer issues and escalate complex matters to the appropriate departments · Build positive relationships with customers by demonstrating ownership, urgency, and follow through Order Processing & Accuracy · Prepare and enter quotes and order acknowledgements with a high level of accuracy · Verify customer specifications, pricing, shipping instructions, and product information prior to processing · Maintain Quote & Order Accuracy Rate KPI (