Front Desk Associate

Overview: We are seeking a friendly, organized, and reliable Front Desk Associate to be the first point of contact for our clinic. This role is ideal for someone who enjoys working with clients, thrives in a fast-paced environment, and can deliver excellent customer service. Key Responsibilities: Greet and assist clients in a professional and welcoming manner Manage appointment scheduling and confirmations Answer phone calls, emails, and respond to inquiries (including social media messages) Perform client check-in and check-out processes Handle payments and maintain accurate records Conduct follow-ups and assist with client retention efforts Maintain cleanliness and organization of the front desk area Preferred Skills (Nice to Have): Experience with Mindbody or similar CRM systems Background in a clinic, spa, or customer service setting Basic knowledge of sales, upselling, or promotions Spanish-speaking is a plus, but not required Requirements: Computer literate and comfortable using scheduling/CRM systems Strong communication and interpersonal skills Excellent organizational and multitasking abilities Professional appearance and positive attitude Ability to work on-site and handle a flexible schedule Pay: From $20.00 per hour Experience: Sales: 3 years (Required) Language: Spanish (Required) Work Location: In person