Call Center - Service & Sales Business Rep

Sales & Service Business RepresentativeJob SummaryWe are seeking a motivated and customer-focused Sales & Service Representative to join our growing team. This role is ideal for individuals who enjoy helping customers, building relationships, and achieving sales goals. Prior call center experience is preferred, but we are willing to train the right candidate with strong communication and service skills.Key ResponsibilitiesHandle inbound and outbound customer calls in a professional and timely mannerProvide product and service information while identifying sales opportunitiesResolve customer questions, concerns, and issues with empathy and accuracyAccurately document customer interactions in our systemMeet or exceed individual and team sales/service performance goalsMaintain a positive, solution-oriented attitude in a fast-paced environmentQualificationsPrevious customer service and/or sales experience requiredCall center experience preferredStrong verbal communication and active listening skillsBasic computer proficiency and ability to learn new systems quicklyReliable, punctual, and detail-orientedAbility to work independently and as part of a teamWhat We OfferCompetitive hourly pay plus performance-based incentivesPaid training and ongoing coachingOpportunities for advancement and career growthHealth, dental, and vision insurance401(k)Supportive team environmentBenefits package (for eligible employees)