IT Support Supervisor

Newark, United States | Posted on 04/02/2026We're seeking an experienced IT Support Supervisor to lead a team focused on IT training, systems support, and application readiness in a healthcare environment. In this role, you'll oversee specialists who design, configure, and deliver end-user and application training while ensuring a consistent, high-quality support experience.You'll be responsible for system stabilitytraining effectivenessdata accuracy, and regulatory compliance, while building a collaborative, service-first team culture aligned with organizational priorities.Key ResponsibilitiesLead, coach, and support a remote team of IT training and application support specialistsOversee the design, development, and delivery of IT and application training programsEnsure system stability, data integrity, and adherence to regulatory/compliance requirementsPartner with cross-functional leaders to align training and readiness efforts with business needsMaintain and improve documentation, workflows, and training materialsMonitor performance, manage schedules and assignments, and support workload prioritizationDrive a culture of customer service, accountability, and continuous improvementRequired QualificationsAssociate's degree in Clinical Informatics, Computer Science, Business, or a related fieldOR High school diploma/equivalent plus 2+ years of IT operations experienceMediClear certification or an equivalent HIPAA credentialStrong working knowledge of IT workflows, healthcare applications, data integrity, and training methodsProven ability to lead teams, manage competing priorities, and support remote staff effectivelyJ-18808-Ljbffr